Rating: ★★★★★
Auto Repair & Service, Automobile Parts & Supplies, Emission Repair-Automobile & Truck
Address: 2030 S Dahlia St, Arvada
Postal code: 80222
Phone: (303) 732-6316
Never a charge to inspect your car. Denver auto repair & service.
We have provided quality auto repair and service in the Littleton & Denver metro area for more than two decades. Pro Auto Care has gained the trust of thousands of satisfied customers, and we are honored to be a part of the Tom Martino Referral Network and the Better Business Bureau. We`re currently celebrating over 20 years in business. Thank you, Colorado. Honesty, trust, and peace of mind are values not often associated with auto repair shops, but at Pro Auto Care those are the values that have people coming back year after year, whether it?ˆ™s for a routine oil change or major service. We surveyed hundreds of customers and found that many of our customers felt that these two values best describe their feelings about Pro Auto Care. Do it right the first time, come in and have your car repaired by qualified technicians. Our ASE certified technicians know your vehicle inside and out and have the experience to efficiently diagnose and solve whatever problem your car may have. And because of our lower overhead, we are able to offer our services for less than what dealers charge ?ˆ“ often significantly less Let Pro Auto Care take the hassle out of getting your vehicle?ˆ™s scheduled maintenance, service or repairs done.At Pro Auto Care we understand that you have other things to do than wait around to get your vehicle worked on
that?ˆ™s why we go the extra mile and offer the Pro Auto Care Courtesy Shuttle to bring you to your home or office. Or you can take advantage of our complimentary rental car if you wish (see one of our advisers for details). Pro Auto Care serves Denver, Littleton, Englewood, Aurora, Greenwood Village, Centennial, Arvada, Highlands Ranch, Castlerock & Parker.We understand that you want your car back as quickly as possible, so we work hard to not only complete your repairs promptly, but we fix your vehicle right.
Reviews:
Honest friendly people. They will tell
Honest friendly people. They will tell you when you really need something done and when you don`t need it but should have it done. I`ve never been dissatisfied with any of their work.
rgama78 / 4/27/2012
I?ˆ™ve been a customer for 12 ...
I?ˆ™ve been a customer for 12 yrs. As usually, terrific personnel and car care. Thanks!
Kimmysharon / 7/19/2011
Happy happy happy
I love this place, Dave N. is so personable and honest with me about stuff, and their tech Tom is so knowledgeable and friendly. I tell all my friends to go there. So refreshing to trust who is working on my car.
J1982S / 3/20/2011
Dependable, trustworthy mechanics...excellent!
The guys at Pro Auto Care have always taken excellent care of me and my Honda. I`ve been taking my car to them for over 13 years now and rarely have I ever had to take it back for something that wasn`t fixed properly. They are honest and trustworthy; they`ll be upfront with what needs to be done and what doesn`t. I have always been able to depend on them.
jeffreysbennett / 1/9/2011
Another great experience
Had an appointment for a oil change and free winter check. They got the oil change, and inspection done within 1 hour and had a few items that needed to be addressed. One of the items they said could wait till next oil change, the other item they took me into the shop and let me see what the issue was. I can`t believe they took me into the shop and showed me! Wow I was impressed. I had them repair that item and t... view morehey will repair the other item with my next oil change. To finish it off now they even work on Domestics, with this experience I will also be bringing in my truck.
Okie1 / 12/31/2010
Great service
Very good service. Would recommend to anyone who is looking to get their car fixed.
sport5rgm / 11/15/2010
Customer Service is very sad
I`ve taken my car to these guys several times based on their BBB rating and Tom Martino`s referal list. Sad they don`t know what customer service is. I wait 30 minutes to pick up my car while three other employee`s just stood around because my service guy was dealing with another unhappy customer. Guys, get a clue, you want to keep your people happy, take care of them ASAP
KRezal / 9/9/2010
Disappointed enough to decline their service
I have read the reviews and this place was suggested to me word of mouth.
I went and they provided a free look at the issue. I had already indicated what I thought the issue was and it turned out to be correct.
So I have an idea in my head for how much this should cost to be repaired ($350).
They call and tell me that their is a whole lot of rust and the cost will be about $ 520. Now bear in mind this is a... view more 1 hour job but they are saying 4 hours. (labor is about $100 parts $120)
I thought this figure was very high so I call the dealer ($375). Dealer charges $238/hour for labor and the cost of the parts are just a little bit more.
So I call back to ProAuto and let them know what I have found out and I am then informed that ""the price quoted is to cover all of the ""possible"" extra time that ""could"" be needed to cover the repair so that they do not have to keep calling me and that if they did not have to do the extra work then they would not charge me. I asked him why he did not mention this when he first called me to do the quote. (no real answer to this)
But he said that the Technician said that they would do the repair for $365, 10 bucks less than the dealership (remember they only charge 100 for labor and the dealer charges 238 so not sure why they were only $10 less).
Does this sound fishy to you? They were nice enough but I just had a bad gut feeling on this and I want people to be honest with me and there was doubt about that.
By this point, the integrity of the shop is lost and I made the decision to go get the car. Do they do a good job? Many that have reviewed here think so and I can`t say. However, do you think that, based on their quote of $550 that they would have actually charged me less if they did not have to do extra work? Based on their communication they caused me to doubt their integrity.
So, my suggestion is, do a little homework so that you are informed and tell them if you think there are any questions or anything that does not make sense. After all, they are running a business and their goal is to make money but I don`t want pay someones bonus.
ruskinbow / 8/31/2010
Great service
As soon as the warranty runs out of our cars with the dealer we run them over to Pro Auto Care. They have been taking care of the cars for years and we won`t go anywhere else.
F O X / 4/12/2010
Awesome guys
I`ve been getting my car serviced there for 10 years and I wouldn`t go anywhere else. Very friendly personel who are honest and caring.
meiliebenink / 3/26/2010
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