Mr Mb Motors / Winnetka, California

Rating: ★

Auto Repair & Service

Address: 5557 Reseda Blvd, Winnetka

Postal code: 91356

Phone: (818) 708-8086

I had two jobs done by Enrique, both of them overpriced. On the third item described below, he attempted to diagnose an error code - but his diagnosis was incorrect. The first job he did was to replace a sensor under the front hood. It took only a few minutes to replace and he charged me $60 cash. He said that he would charge me more if I wanted a receipt. It sounds to me like this Enrique is not paying his ... view moretaxes and in any event - doesn`t want to provide a receipt for the parts/labor sold to the customer. I later learned that the dealer price on the part is around $20, so Enrique`s price of $60 was not a `great deal` or anything like that. Enrique claimed that his printer was broken and this was the reason why he was unable to provide a receipt / invoice as required by law. It was only $60 so no huge deal. The second job he did was brake pads. He did not write me an estimate or tell me how much it would be. I should have asked instead of assuming and hoping that he would be fair. He gouged me with the Dealer price for pads and labor. He claimed that he got the pads `from the Dealer` which I doubt is true - but it`s true that he charged me Dealer price. Enrique threw a little temper tantrum when I questioned which brake pads he used. Again, the total price was around $200 so not a huge deal. The third item was an error code that Enrique incorrectly diagnosed. He told me it needed an EGR and quoted me higher than Dealer price for the part. He said that the labor is `not much` but we don`t really know what that means. I took it to another mechanic on the Westside and he replaced the catalytic converter which solved the problem. There was nothing wrong with the EGR as Enrique suggested. Based on all of the above experiences, I will not be returning to Mr. MB Motors and cannot recommend his shop. I notice that the shop is not very busy which is a telling sign that he lacks a loyal customer base.

justthefacts247 / 9/31/2011

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