Caliber Motors / Westminster, California

Rating: ★★★

Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting

Address: 5395 E La Palma Ave, Westminster

Postal code: 92807

Phone: (714) 777-1900

Excellence in Auto Repair and Maintenance In Napa CA

Auto Services Center is full-service Car Care and Auto Repair in Napa CA.? We are your maintenance and car care shop offering complete auto repair, service, brake repair, muffler, exhaust, and all other critical auto maintenance needs for your car. Before you hit the road, make sure your preparation includes getting your car in shape for trip. We do it all from brakes and regular maintenance to oil changes and batteries. If you are looking for Auto Repair In Napa CA, you can trust our mechanics to fix it all AND tell you when nothing needs fixing - you can depend on us! We handle all of your car care and repair needs: routine service, maintenance, batteries, brakes, filters, spark plugs, shocks, struts, and more. We can provide a complete inspection of your automobiles major components such as brakes, suspension, etc. Many components (e.g ball joints), can not be inspected visually, so you can rely on our expert mechanics to perform the services necessary to give you a reliable report every time. A proper and regular car maintenance service will not only protect your car but also extend its life and keeps you safer on the road. The best part is that we make it easy for you to carry out a thorough car maintenance service schedule. It does not take much time or effort and will help you save money on costly repairs and other service by properly maintaining your car. Our commitment is to provide the Best auto repair and service in the industry through a continuous dedication to Quality and Customer Service for our loyal customers.

Reviews:

Fantastic Service!

I`m very surprised to read a couple of reviews already posted about Caliber having a less than optimal service department. I`ve had many years of nothing but excellent service with Caliber Motors. I`m on my 4th Mercedes and besides the quality, safety, and well built car, I return as a customer because I know I can depend on honesty, reliability, and excellent car service and customer service. My current adviser, ... view moreMike Stowell is a great asset to Mercedes. Recently I called Mike later in the day to get my car serviced. A few hours later, I was able to pick up my car as promised. It was in mint condition. Mike takes the time to explain what is needed. For years, my husband and I have really enjoyed Caliber as our choice Mercedes Dealership. We won`t shop any place else or service at another dealer. Why would I when I already have the best!

K Smith / 5/11/2012

John Gray and Brian Fitzpatrick, MBZ Anaheim

John Gray and Brian Fitzpatrick are fantastic! I am a pretty demanding car shopper and it takes a lot to make me feel comfortable. John and Brian made this a relaxing experience. They found me exactly what I wanted in color and options, and they made the transaction quick and painless. Call or email these guys to see for yourself. When I`m ready for my next Mercedes I know who I am calling.

sethharmon / 3/24/2012

Painless lease exchange

I had a previous lease with caliber and they have always treated me well. Sunil called me up and asked if I would like to exchange for a newer vehicle with no money involved.

I said what the heck and went to the dealership. Less than 2 hours later I was driving off the lot with my new vehicle and telling myself ""Wow that was easy""!

Everyone was attentive and took care of everything with no fuss....gr... view moreeat experience!

Dennis the Menace / 11/26/2011

Go See Brian Fitzpatrick

My wife and I just came from the other Benz dealership in Newport Beach. We walked into Caliber Motors in Anaheim and met salesman Brian Fitzpatrick. Brian was professional and attentive. Bottom line, Brian gave us such a great deal on my wife`s ML350, we returned just two years later and I got my 2010 E 350 from Brian. If you are serious about owning a Benz, then I implore you to visit Brian first. Otherwise,... view more if you don`t, you spent way too much money on your Benz.

gmo415 / 11/21/2011

Dishonest Repair and body shop!

I dropped off my SL500 last year for a tune up. While I was there I asked if they could color sand a couple of rock chips I received on the freeway the following week. I was told the chips were too deep and the entire hood had to be stripped and repainted!!! I approved the hood repaint. The vehicle took days longer than I was told. I had to keep calling. When it was finally ready I had to get a ride to pick up ... view moremy car. When the lotboy brought it to the front I looked at the hood, and there was still some minor pits up closer to the windshield from the rock incident on the freeway. THEY DID NOT REPAINT THE HOOD like they said they had to do. I called the service manager over and pointed it out. He looked at me and said "" I assure you, we repainted the entire hood"" Apparently rocks must have fallen from the sky and pitted in the exact same spot as the ones I received on the freeway. For $1700 and confirmation they lied about the color sanding how do I know they even did the tune up???
BTW I posted thsi same review last year and it was deleted. Sorry Caliber to point out how dishonest you are!

Brian Rejniak, Yorba Linda, CA

Brejniak2009 / 10/7/2009

HORRIBLE SERVICE DEPARTMENT - STAY AWAY

Horrible experience with service rep selling unnecessary service and failing to disclose necessary service. Car not ready as promised. Will never buy another car from Caliber and never take a car there for service. buyer beware

sunny999900 / 9/2/2009