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Insurance Collision Ctr Ii / Westchester, California

Rating: ★★★★★
1 years in Business
Automobile Body Repairing & Painting
Address: 8888 Washington Blvd, Westchester
Postal code: 90232
Phone: (310) 837-8888

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Categories:
Automobile Body Repairing & Painting
Neighborhoods:
Lucerne - Higuera
Open hours:
Mon - Fri 9:00 am - 5:00 pmSat - Sun Closed

Reviews:

I had work that needed to be done and previously had a good experience with them when insurance was involved (only inspection required was theirs and the price was cheap considering previous experience with other shops). However, this time, I had significant body damage and it would be most practical to be on my penny and I have a new BMW. Not only did they give me a fair price and make the body look as good as new, ... view morethey had it finished within the week (with no appointment), under estimated cost and they detailed the car.
Shan S. / 11/21/2013

Whenever a car is broken into on my block, we go to ICC Collision. I live in DTLA near Echo, so we`re at ICC on a weekly basis. Whether it`s a crackhead breaking your car window for a measly penny or a hipster crashing into your mirror, ripping it clear off your vehicle, ICC has got it covered. They must work long hours over there because I feel like my car is done in no time and always looks PERFECT!!! Thank You!
spencerforbes4 / 11/6/2013

I`m not an expert when it comes to cars, but they seemed to do everything necessary to make it look pretty and run smoothly again. They were also very friendly and answered our phone calls with good information as well as updated us via email. They have a good guarantee policy, as well.? I pray I never need them, but I would go to them again.
oliverjeffries1 / 10/30/2013

I took my car to ICC for body work and it looks great. I was confident going because they had done an excellent job on my mom`s car several years ago. I took it on a Friday and it was all done by Thursday. For the record, I always feel like I`m being hustled by car people. I don`t trust any of them at all. The thing is though, I don`t feel like I was hustled at all. Well maybe a little bit, but that`s only because I`... view morem paranoid. Another good thing is that if you need a rental, you can get one at a discounted rate from Hertz at the shop.
darrenuzoh / 10/16/2013

A few months ago I was hit by a charter bus on Santa Monica Blvd. and my entire passenger side suffered as a result. Luckily the bus company`s insurance covered the damage. UNluckily the insurance company took its sweet, slow time in addressing things.? ICC was extremely patient throughout the whole process, informing me of updates while also dealing with the insurance company. They took the time to explain everything... view more to me, and even though they`re busy, they really made me feel like they always had time to make sure I understood what was going on.? Not only did they patiently deal with the insurance company for weeks, but my car now looks as good as new!! Really amazing work! They also took the time to make sure I was set up with a rental car, as well as clean and wash my car before giving it back to me! These are very hardworking, honest, all around good guys. I would definitely go back to ICC and I recommend everyone else do the same!
abbiewilliams352 / 10/13/2013

After getting a much higher quote I checked with ICC for some General repair stuff (no body work) and I was very happy. The quote was very reasonable, very nice staff and they got everything done timely and no hassles. I`ll go back for sure.
repp.betty / 10/4/2013

Best body shop in town, period. its where I`d take my car. For maintenance. Great service and people.
calvinboozer0 / 9/6/2013

My grand mother lost her license a few years ago and has been asking me to take her to the Getty Museum ever since. I finally broke down and took a day off of work to take her to the museum. Just my luck some idiot rams into my back bumper on the way down the hill. Grand ma wasn?ˆ™t feeling good and for some reason our car wouldn?ˆ™t run after it was hit. Everyone was really nice but the tow truck company that came out w... view moreanted to charge us $475.00 to get our car out of the parking lot and take it to our home about 6 miles away. Can you believe that, almost 500 dollars? I have had my car fixed at ICC in the past and they told me they have tow trucks so I called them. The tow truck came within 30 minutes, the guy from ICC helped us with our personal belongings and arranged a rental car driver to take me and my grand mother to get a car so we didn?ˆ™t have to ride in a tow truck. I thought that was really thoughtful and nice of them to do. I had asked the guy on the phone what it would cost and he said ?ˆ?don?ˆ™t worry about it?ˆ? if I hadn?ˆ™t used these guys before I would have worried when someone says not too. I got my rental car, took my Grand mother home and went to the body shop. When I got there the Jack told me that he would give me the tow for no charge or bill it to the other guys insurance company. Jack fixed my car, I didn?ˆ™t do anything, and he handled the whole mess. I didn?ˆ™t even have to get involved. I?ˆ™m not sure about this but I think those people at ICC are the only ones who are doing things like that. I have never heard of any body shop going out of there way like that. I want everyone to know what a great place ICC is and how wonderful Jack and all the people over there are. You guys really made it easy for me.
chrisdiesel0 / 9/4/2013

Thank you ICC, we got our car back after 2 weeks in the shop and it looks gorgeous. The car was detailed and had no signs of repair whatsoever. I am thoroughly impressed. You did what you said you were going to do and that made our experience even better. Job well done.
rizamayer0 / 8/30/2013

I took my car to ICC the day after coming back from Christmas, during which my driver-side window had been smashed in. Joseph took care of me and got me an estimate in 20 minutes as to what it would cost and how long the replacement/cleaning would take. He graciously heard my plea about having the work done ASAP so that I could go to work with a fixed car. Joseph walked me through what he was going to do so that ther... view moree were no questions or surprises. Not only did he stick to the time frame and estimate, but he did a stellar job at cleaning the broken glass and putting in the new piece. He was thorough, courteous, and more concerned with getting the job done well than over-charging me.? As a young woman in an unfamiliar city, ICC has impressed and pleasantly surprised me!
joywhite978 / 8/21/2013

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