Paulee Body Shop Div-Kenduco / West Los Angeles, California

Rating: ★★★

Automobile Body Repairing & Painting, Truck Body Repair & Painting

Address: West-Los-Angeles

Phone: (323) 655-5050

3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Reviews:

Upfront and to the Point

This is an excellent body shop - you can tell from the minute you walk in that they do good work on all of their vehicles. They did a great job fixing my Subaru. They seemed both honest and straightforward, and I appreciated how transparent they were about exactly how much the parts and labor would cost. Very satisfied with the repairs and will keep them in mind should i need use them once more.

rbrwn42 / 4/27/2011

got my baby back

At first I was reluctant to have my car repaired by this bodyshop. I ALMOST allowed myself to be swayed by the reviews, but seeing they are certified by BMW USA and my dealer I went ahead and dropped my car off. i was told it would take about 2 weeks for repairs and contrary to what I have read, I got it back in that time. Car looks great!!!! No problems for me. Thank you for your great help Paulees! Entrusted them w... view moreith the job and they got it done.

sandybreeze / 3/2/2011

What a relief

Customer service is ok...the girls in the front are somewhat welcoming...They kept my car for about a week and a half and looks brillant. There was a slight increase in the orignal estimate but was given the heads up beforehand and no surprises....Hope I don`t have a reason to return but if I do...I would go back.

kbuiltdesigns / 2/18/2011

Not as bad as made out to be

When I first entered the office was very chic and clean. Stark difference from previous repair shops i been to. Clean not dirty. Personable staff for the most part and the guy who handled my file was very patient in going through every detail done to my C350. My dealership recommended them to me as their choice body shop and when i got my car back I understand why.

swizdrea2005 / 2/3/2011

satisfied

I was hit from behind in my barely two week old M6 and was frustrated with the whole situation of the young kid who hit my car and insisted i take my car here and have him pay for the repairs.
Once I got my car back I was very pleased with the work they did on it. The service writer who looked at my car assured me the work would be done to BMW requirements. They did just that and if I ever need work done on my ca... view morer again, which I hope I dont, but if so I would take it to them again.

bedward96 / 1/32/2011

Paulee

Incompetent and questionable workmenship at best, then you should go to Paulee. If you want to save yourself time and money, then there are many body shops in Los Angeles that will welcome your business.

sacoakhurst / 7/15/2010

Worst experience ever!!! Stay away!

I got my car reparied their spent $2800! they did a very POOR JOB ON THE PAINT JOB, now i have a yellow SPOTS ALL OVER THE CAR and they refuse to FIX IT.

I spoke to Rodney the manager, and he says ""I can`t help you"".....

The manager can`t help repair their mistake, but maybe i can help consumers not make the mistake of using these guys.

Never mind the terrible customer service, THE QUALITY OF... view more WORK THEY DO IT POOR!!!

Under their so called ""new owners"" Paule Body is now a Chup shop scammer opperation, All the positive reviews you see on here are all fake. Good luck,

Search for a corporate type body shop, you`ll get better, honest, service there.

jonathansclub / 4/6/2010

professional

User Rating: 4 out of 5 stars
by sean alexander2009 08/25/2009
I normaly don`t write reviews....however when I view these comments about paulee body shop, I felt it was neccessary to write about my experience. I was in a major accident back in may of 2009. I was reffered to paulee body shop by my MBZ dealer. I got my car back after 6 weeks and I have to say they did an amazing job. My car looks and drives lik... view moree new. Now I don`t know anything about the body shop repair...but I can say I found out that paulee has been there for almost ""60"" years, and they are the factory authorized MBZ body shop as well as prefferd shop of my MBZ dealer...so, they must be doing something right!!!

seanalexander2009 / 8/25/2009

Liars

The may do good work, that remains to be seen, if i ever get my car back. I call when my car is promised and it keeps getting pushed off a week. Insurance has stopped paying for a rental and i am stuck with nothing. They build new cars twice as fast as minor damage repairs at this shop. Avoid.

TomLoisch / 8/5/2009

looks like the positive comments were all written by the same person ! most likely the shop employees themselves !

Pauleen / 6/27/2008