Loveland`s Auto Service, Inc. / Victorville, California

Rating: ★

Auto Repair & Service, Automobile Parts & Supplies, Automotive Tune Up Service

Address: 15243 Palmdale Rd, Victorville

Postal code: 92392

Phone: (760) 241-7019

Call today for an appointment

The Dyno Shop has been performing high quality tune-ups for more than two decades! We have kept all your vehicles in top running condition, from your daily transportation car to your favorite weekend RV, not to forget those all important work

Categories:

Automotive Tune Up Service, Auto Repair & Service, Automobile Parts & Supplies, Automobile Inspection Stations & Services, Brake Repair, Auto Oil & Lube, Automobile Accessories, Mufflers & Exhaust Systems, Clutches, Automobile Diagnostic Service, Truck Service & Repair, Radiators Automotive Sales & Service

Services/Product offered:

Auto Parts
Auto Repairs

Open hours:

Mon - Fri 8:00 am - 5:00 pm

Brands:

AC Delco

Reviews:

Two days ago, I had a lift kit...

Two days ago, I had a lift kit installed on my truck, parts and labor only $453 (included 4 brand new shocks). They did a fantastic job! It is a standard practice to get alignment done after a lift. So I found a coupon in the Penny Saver for $50.00 Alignment at Loveland`s Automotive in Victorville. Perfect! So I called and set an appointment for 3:45 PM and showed up exactly on time. They told me that becaus... view moree my truck was lifted, the best they could do was $80. I said ok. So they printed me a work order with a $42.50 fee that I would be obligated to pay if they got into the middle of the job realized the truck needed further repairs. For a moment, this bothered me because I have heard of places that rip customers off this way. Then I reasoned that my vehicle was already steering fine, and that if anything was needed it would be minimal cost added to the $80, so I signed the agreement. They took my car in at exactly 4:00PM, only to return into the waiting room less than 10 minutes later. They told me some steering rods were bad and needed to be replaced. I said, "OK... How much more will that be?" Then the lady proceeds to tell me that the total will be $490!!!!!!!!!!!! Ha ha ha ha They would not do anything unless I replaced the parts they recommended, and I was forced to pay $42.50 for having them drive my truck into their shop, park it, andlook at it for a couple of minutes, and then come "rip me off" in the lobby. The initial total cost for the job was supposed to be $50 per the coupon in Penny Saver. It went to $80, then all the way up to the insane amount of $490. I arrived at 3:45, and left at 4:08PM and was charged $42.50 for nothing! Does this sound ethical, fair, and decent??...

tommeinhart / 12/20/2012