Bob Smith Toyota / Verdugo City, California

Rating: ★★★★

28 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 3333 Foothill Blvd, Verdugo-City

Postal code: 91214

Phone: (800) 262-7648

New Car Dealers, Automobile Parts & Supplies, Used Car Dealers, Auto Repair & Service, Automobile Accessories, New Truck Dealers, Used Truck Dealers

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*Authorized Sales - Leasing Parts - Service
*Great Used Cars
BRAND
*Scion
*Toyota

Crescenta Highlands, North Valley

Mon - Fri ; 5:00 am - 6:00 pm PST Sat ; 7:00 am - 4:00 pm PST

Toyota, Yokohama

(818) 248-9363

We had a wonderful experience at Bob Smith Toyota and were treated like family. I`ve had horrible experiences with other dealerships where I felt as though I was ripped off but was impressed as soon as I walked in to Bob Smith Toyota. They were helpful and not at all pushy. Larry and Jason bent over backwards to help us with what we wanted. I will definitely buy a car from Bob Smith Toyota again.

casadymunoz / 12/15/2012

We had a great experience working with Fausto Gonzalez. He was very professional and pleasant to work with. We especially enjoyed his non-pressure attitude. He approached us as a friend not a salesman. Everything went very smoothly. He answered our questions and gave us the proper information to make a great purchase on a new Toyota Camry. It was the deep grey we wanted with all electronic components we wanted. Thank... view mores for making it easy!

taylorsmith396 / 11/28/2012

I bought from Bob Smith Toyota because they were highly recommended from a friend. I stopped by to check their inventory and was pleased with their amazing customer service. They were polite and courteous. I hope to do business with them again in the future. They were incredible from beginning to end. They took the time to do it right the first time. Instead of fixing the problem they created.

emilygaston967 / 11/22/2012

Because my husband?ˆ™s family has a long standing relationship with Bob Smith Toyota and enjoys coming here we chose to start our journey here as well. We completely understand now why they chose them over the other dealerships close by. Jesse was by far a pleasure to deal with. He made it simple. We are glad to be a part of this great dealership family

heathersteton / 11/16/2012

Excellent?ˆ¦. All members of this dealer were extremely helpful and set on making me (the customer) so happy. I will come back here for anything in the future. I am so grateful for the service I received today it was handled very gentle and professional. Great Team Great Dealer Great Job I will bring all friends and family to Bob Smith Toyota

anapourian / 11/9/2012

Simply put, Bob Smith Toyota is the best! From sales to Finance to service they make me personally feel special and important. But most importantly Haik took his time, followed up with me for 7 years form when we first purchased with them. That to me is 100 % customer service. I can honestly say I am glad to buy my second truck from Haik and the Bob Smith Team. I will continue my happy business with them locally

denreynolds55 / 10/30/2012

We would like to express our appreciation and say thank you to a top notch dealership. We want to express gratitude for the professionalism of you salesman Marcos and Todd. Marcos went out of his way to ensure all out questions, concern, and requests were met to our standards. He was instrumental in helping us make the decision and he went above and beyond what was necessary to accomplish this. He truly is a valued e... view moremployee of Bob Smith. He deserves your recognition and to be complemented for his efforts. He gave us full confidence in your dealership. Way to go Marcos this is for your hard work. I will recommend all to you! Keep In Touch The Dubois

mikedubois942 / 10/20/2012

I came into the dealership just looking not ready to buy & was greeted by Hail Ketsoyan. He was friendly, not pushy at all, and very smart with all features of their product line. I was not ready to buy and he built a relationship with me. Over the months we would communicate via email and I finally decided to purchase a Tacoma. Hail again was no pressure and he was able to provide me with an excellent deal. I ha... view moreve been too many dealerships over the past couple of months and have to say my experience with Bob Smith was by far the best.

jyonan1212 / 10/11/2012

We have been buying new cars all our lives just like others have. And, of course, we all hate that feeling of walking onto the car lot and twenty salesmen are ready to attack you. You are so busy fighting them off, you can`t even concentrate on the car you like. When you eventually find that special car you want to buy, it is now the time to brace yourself and put on that special armor just to get through the ardu... view moreous negotiations. It might take three different times to tell the salesperson that you really don`t want the extended warranty, but he doesn`t seem to hear you as he continues on with his spiel. Does this sound familiar? Well, you won`t find those antiquated methods at Bob Smith Toyota. You can expect to have negotiations but in a very respectful and mild mannered atmosphere. The laid back, small community charm is pervasive clear down to the owner`s beanie babies collection for all the kids to sample. And if you say you don`t want the extended warranty, it is a done deal, and it won`t be mentioned again. I invite you to share the experience we had in buying a brand new car - 2013 FJ Cruiser with the new Magma color Limited Edition. Ask for Mr. Jacob who will take care of you and tend to your every need. His honesty and straightforwardness will charm you like it did us. As soon as we talked to him on the phone, we felt that we could trust him and make a deal if we liked the car. In fact, we felt so assured by his demeanor, we drove four hours to this dealership. Thank you Bob Smith Toyota for your honesty, fairness, and respect. Sharon J. Edelman Steve Gahaghan PS We are not associated in any way with Bob Smith Toyota except as a patron. We happen to like their customer service and felt the need to let other people know our opinion. If it helps other people, Yelp, another on-line review site, is using software that filters out good reviews that are never read, and also some bad reviews. Read Yelp with caution since they don`t let in everyone`s opinion. Thanks

nugget08 / 10/9/2012

My girlfriend and I were treated with respect. That impressed us, our salesman Jesse answered all our questions with honesty. He was very up to date on all cars and features they each had. Since we are in Glendale we couldn?ˆ™t be happier with the location not too far for service. We are now proud owners of a 2012 Toyota Prius.

KennyPrace / 9/26/2012

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