Big John`s Performance Tire & Service / Valencia, California

Rating: ★★★

22 years in Business

Auto Repair & Service, Automobile Parts & Supplies, Tire Dealers

Address: 24233 Creekside Rd, Valencia

Postal code: 91355

Phone: (661) 254-1611

We`re your American Car Care Center dealer

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Categories:

Tire Dealers, Automobile Parts & Supplies, Auto Repair & Service, Brake Repair, Tires-Wholesale & Manufacturers, Automobile Accessories, Wheel Alignment-Frame & Axle Servicing-Automotive, Wheels

Payment:

all major credit cards, check, debit, financing available, insurance, paypal, travelers checks

Services/Product offered:

Alignments
American Car Care Center
Auto Parts
Auto Repairs
Batteries
Brake Service
CarQuest
Carfax Repair Tracking
Credit Card
Engine Diagnostics
Maintenance
Napa
New Tires
Oil Changes
Radiators
Repairs
Rotations
Tire & Service Warranties
Tire Repair
Tune - Ups
Tune-Ups
Warranties

Neighborhoods:

Valencia

Open hours:

Mon - Sat 7:30 am - 6:00 pmSun Closed

Brands:

BF Goodrich, Continental, Interstate, Michelin, Mopar, Uniroyal, Valvoline, Yokohama

Languages:

English

Reviews:

Terriffic service

I was referred to Big John`s by a friend and was so pleased with the service I received. I went to them after my daughter got a flat tire on our car. I told them I didn`t want to spend a lot of money on an expensive tire since I lease the car and only have it for a few more months. He came back a few minutes later and told me he had a used tire he could sell me which I said was fine. He said he would have the guys m... view moreount the tire, rotate the tires and balance them at no charge. Within 1/2 an hour my daughter and I were on our way. I would highly recommend Big John`s to others

rosebud57 / 7/15/2009

Poor customer service and unsatisfactory repair

I had work done to my vehicle and was advised they could do it. They completely did it wrong. I went to their vendor of the product purchased and was advised by their vendor that they completely did it wrong. I went back to get it fixed and was advised they fixed it. I got the run around several times by the owner and what appeared to be the manager. The problem still existed. I went back for the third time and asked... view more for a refund or pay the shop next door to fix it. They offered to fix it again. I said no. They said third times a charm. LOL... They cost me three times the time and money for a simple service. I requested their Bureau of Auto Repair number and they still gave me the run around resulting me to call the bureau myself to get it. It should be printed on the receipt as far as I Know, but its not. I would not recommend these guys. I experienced very poor workmanship, poor customer service, and they tried to make me feel like I was in the wrong.

zipster0331 / 7/10/2008