DCH Gardena Honda / Torrance, California

Rating: ★★★

Auto Repair & Service, New Car Dealers, Automobile Leasing

Address: 15541 S Western Ave, Torrance

Postal code: 90249

Phone: (310) 515-5700

"Delivering Customer Happiness!"

Southern California`s premier Honda Dealer, proudly serving the South Bay since 1979! "Get the Car You Want, Without the Car Dealer Hassles You Hate"! Join us as we `Rebuild the South Bay, one Honda at a time!`

Reviews:

Bought a used car

Anthony and Fernando were great sales men, in making sure I left with the right car!!! Thank you both for taking the time and getting it done!!!!

tamtam007 / 11/21/2013

Great Service

Made an appointment and got taken care of right away. Left happy and I recommend everyone looking for a Honda or a good vehicle in general to shop at DCH

Djkranks / 11/13/2013

Service time is really long, even with online appt

I made online appt a few days ago and called in one day earlier to confirm. When I got there at 9:30AM on time, Art Jauregui came to help me and I`m telling him what service I want. When he checked the profile and found out my appt was assigned to John already. I have to wait for 10 minutes until he finished his customer service and his phone. Then he just run the paperwork and told me it will take 2-2:30hours. I s... view moreaid I made online appt and should not be treated as walk-in. They asked me talk to Service manager. The manager came in at 11AM and checked around to promise to expedite the service in 30 mins. However, 1 hour later, still waiting... by the way, their online website needs a lot of improvement such as service Honda specials on website expires on 7/31/11 already. Wi-Fi is not working until tell the accountant in the checkout room. Just like other customer said, I don`t think these service guys really care about the customers. I would suggest to find a qualified local auto shop with some good mechanics to fix your Honda. I wouldn`t take my Gardena Honda for regular service anymore! by the way, it`s 12:10PM, still even didn`t get my call.

erzqin / 12/30/2011

Yet another dishonest car salesman

CLASSIC ""bait and switch"" from Fernando and friends at Gardena Honda. I was driving from an hour away so I called beforehand to make sure the vehicle in the advertisement they placed in the LA Times was still available. Fernando says he has two (silver and white) available. I told him I would go with the white, he says he will hide the vehicle for me until I get there. I get there, he shows me the car, we sit down,... view more takes my information, runs my credit, then ""finds-out"" from his boss that the vehicle in the ad was a ""one at this price"" and has already been sold. Luckily, he can still lease me the car for a 4k mark-up on the deal in the ad. Nothing mentioned about this being his mistake or honoring the price since I drove from an hour away with two friends based on his word that he both had and would hold the vehicle for me. Complete waste of my and two others day. I would put this experience on Fernando, but according to him, this was his bosses call, so apparently this is just how business is conducted at Gardena Honda. For my part, I will be venting on every ""reviews"" forum available about my extremely annoying experience.

david121287 / 10/31/2011

Service Department

we purchased our first Honda here in 2006. So far the service over the years has been marginal at best. We have the extended warranty which we have used on several occasions.Right now the stereo is out and we are waiting for parts. Par for the course: I have left 3 messages and called the operator once in the last 24hrs and have not heard back from the service dept. Since we have the warranty, I take it to Honda for ... view morewarranty work. I can honestly say, I dont think these guys really care about the customers. If you dont have a Honda warranty, I would suggest you find a qualified local auto shop with some good mechanics to fix your Honda. I wouldnt take my Gardena Honda for regular service....ever!

AS One / 8/2/2011

Well worth your time - Ask for Keith Cambra

I sent a quote request to 9 Honda dealers, 3 replied back, and DCH had the best price. But by luck, I looked at their website and found a manager?ˆ™s special on a 2011 Honda Accord EX-L top of the line. Keith Cambra is my salesman and ask for him. He made the sale easy and comfortable. No high pressure tactics, no tricks. I liked the place and service so much, I came back for a 2011 Honda Pilot EX-L. Keith is gre... view moreat. He takes care of the little details and treats you like you are important. He even drove out to where we live after we forgot a few things at the dealer. Yelp gives these guys a bad score but look at insiderpages, or dealerrater and you?ˆ™ll see this place is great. I work 2 blocks from a Honda dealer in Torrance but couldn?ˆ™t get the deal, service, or attention that I got from Gardena Honda.

DenV / 6/16/2011

Nice dealership

Just purchased a car from this dealership. Nice to find a place that doesn`t give the run around. Dealer was friendly and strait forward. None of the usual games you find at other dealerships. Even when we got into talk to the financing guy he didn`t even try to sell us extra packages. He knew we were comfortable with our payment and didn`t want to add anything. Very ""regular"" type of people here, at least OUR... view more salesman was. His name was Chris and I highly recommend dealing with him. He deserves the business!

Mike1979 / 11/22/2010

EDgar Vivar

The best customer service I had in all the Parts Dept I have ever been. Edgar has the best Knowledge and very friendly as well, I would recommend it to anyone....

cho213 / 7/26/2010

Talk to EDGAR VIVAR parts dept

If you need Honda auto parts. Talk to Edgar!! He is professional assist you exactly what you want.

jdmlinkup / 7/23/2010

If you need any Honda parts talk to Edgar

If I have a question any Honda questions Edgar is the person to talk to. They are very knowledgeable and are very friendly at this dealer. We are a body shop and we have been buying parts from them for years. I would recommend it to anyone. Talk to Edgar he is the best. He is always friendly and takes the time to explain even the smallest question regarding Honda parts.

rainbowbodyshop / 7/20/2010