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Galpin Jaguar / Sunland, California

Rating: ★
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 15505 Roscoe Blvd, Sunland
Postal code: 91343
Phone: (818) 894-3800

Our customers are our #1 priority

We are a family owned business and are dedicated to providing our customers with honesty and integrity.?  We are here to help you.

Categories:
Auto Oil & Lube, New Car Dealers, Used Car Dealers, Auto Repair & Service
Payment:
discover, master card, visa, cash, check, debit, amex
Neighborhoods:
North Hills East, North Valley
Open hours:
No info
Brands:
Ford, Honda, Jaguar, Lincoln, Mercury
Extra phones:
(818) 742-3800(818) 787-3800(818) 924-2527
Languages:
English

Reviews:

I just had the most disappointing experience with Galpin Ford, accusing me for lying to their service person and charging me for diagnostics which I already knew the results of. I brought in my car and told them I had a problem with caliper 4 misfire and low compression on nr. 2. I asked how much it`s going to cost me to find out what is causing this and what it`s going to take to fix it. After 2 days, they call me a... view morend tell me that I have a problem with caliper 4 misfire and low compression on nr. 2 and that I never told them about this so they need to charge an additional $800 to do further diagnostics. When I brought the car on Saturday, I very specifically said: "I will not pay you to tell me what I already know. Please tell me what the cause is and how to fix it". Service person Sam agreed. Firstly, they agreed that I told them this when I brought the car in. Later, they told me I never said this. Now, they are lying that I said this, but few days later, after the "inspection" has been done. Now, their reasoning is "You should have read the small letters". Basically laughing in my face I got tricked. Never will do business with them again. Horrible service. Very disappointing for Ford and who Ford is doing business with..
dusan.stankovic / 10/22/2013

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