Advanced Car Stereo / Sun City, California

Rating: ★★

Automobile Parts & Supplies, Automobile Radios & Stereo Systems, Automobile Accessories

Address: 26755 Jefferson Aveste E2, Sun-City

Postal code: 92562

Phone: (951) 304-7444

3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Reviews:

had all three of my cars done by these guys and they are the best guys out there. wont let anyone else touch my cars

Max S. / 11/20/2013

I Have been coming here for years These guys have done my Nissan cube my Hyundai and now my Honda civic.They Have great service, selection,friendly people ,and never let me down! Ask for Jt They will give you discount if you say you were refereed

Jon S. / 11/15/2013

Stay away from this place. I had a terrible experience there- worst company I have ever dealt with. They really scammed me. Excellent con artists.

WinchesterReviewer / 10/26/2013

Save yourself a lot of money and grief and go somewhere else. This is a dishonest company out to take your money and give you little or nothing in return. Why not just go to Best Buy or some other reputable company that will stand behind their product and service for many years? The supposed &quot;savings&quot; is not worth the risk of losing your money. This company is the worst I have encountered in th... view moree Temecula Valley area. They need to move out of this area and go rip off people somewhere else.

concernedsenior / 9/25/2013

This place is horrid. Avoid at all costs.I had a remote start installed and unless you like being treated horribly. Stay away! At least until they replace their completely unprofessional and confrontational manager. Any business manager ("JT") that points at a customer and tells them (just short of yelling) "One way or another I will get my $100" is going to have a hard time keeping a loyal and sa... view moretisfied customer base. It was already agreed upon over the phone that I was going to pay that additional $100.00, for the labor associated with my "special" install methods. I paid it solely because my dash was opened up they had it from the day prior, and they were `conveniently` only 30 minutes from completion if I paid that additional amount. I just wanted him to understand the issue with accepting a job at an agreed upon price and then adding charges after the work begins. It appears shady and unethical. Especially when you are incapable of speaking to a customer as a customer and not an enemy. He was very obnoxious and single-minded. Needless to say customer service is non-existent in this establishment. Expect to call them for updates and for them to tell you call them back later (twice). It was a poor experience and will never be repeated. On a different note, the install was complete and everything functions as intended, James, the installer, was capable of explaining the problem and the solution he provided on the install intelligently and without a yelling and arrogant attitude. At which I was much more responsive and understanding and less worried about the additional $100 labor charge. The owner of this establishment should rid themselves of this `manager` if they intend to maintain a solid base of happy and reoccurring customers. I intend to share my poor experience via every social media outlet I use and warn all personal and friendly relationships about this place. Finally, I will be filing a complaint with the BBB next. The manager was given an opportunity to make this right, or at the very least intelligently and professionally explain the issue to me and the additional cost. He made it awkward, argumentative, and attempted to intimidate his customer. The fact that businesses like these are still around is appalling and this has to be shared to hopefully save at least one other person the disappointment of trusting this place with their vehicle and money.

Mitchell S. / 9/23/2013

STAY AWAY FROM THIS PLACE!!! They charged my credit card for over $1000 but I received nothing for it- no labor and no materials-- absolutely nothing, nada. They refuse to remove the charge for my credit card. Attorney General of California- you need to check into this company.

scammedsenior / 8/28/2013

This place is terrible and JT ...

This place is terrible and JT has the worst customer service ever. Their workmanship in installation is the worst. Cut factory wiring then tried to splice back together poor workmanship and before the dealer found this out gave them a chance to fix the problem. Waited for over 2 hours with calling ahead with appointment and asked when will he get to mine he said &quot; I don`t need to be rushed just take your v... view moreehicle &quot; I would never recommend this place ...STAY AWAY

shelli.glassell / 11/3/2012

I went in to the Temecula loca...

I went in to the Temecula location yesterday and dealt with JT. He was the best sales person I`ve ever dealt with. Very helpful, he took the time to answer all my questions and because of that I was able to choose a kenwood in-dash of which I love!! very user friendly. Thank you JT for all your help.

Andreamichales9 / 7/4/2011