West Escondido Automotive & Transmission / Santa Ysabel, California

Rating: ★★★★★

Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission

Address: 2200 Auto Park Way Ste. 201A, Santa-Ysabel

Postal code: 92029

Phone: (760) 300-3587

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Reviews:

We were vacationing in San Die...

We were vacationing in San Diego we ran into some car trouble. The service advisor was very polite and explained what the technician had found in a matter that was not over our heads. They had to replace the fuel pump and filter, when I called the dealer to get the same services quoted they were double what I was quoted at West Escondido Automotive. Our car was finished in a timely manner and the people there are gre... view moreat. They offered their shuttle service to us so we didn`t have to wait in the customer lounge while they fixed our car. They mechanic even came out and explained to us what he had to do to get the job done. What a nice facility, easy freeway access and the staff there is great! Thanks to them we were able to continue our vacation and had no problems!

lyndilou.hunt / 9/17/2012

Courteous professional efficient

My 2000 Chrysler 300M failed the Smog Check February 9, 2010. A Dashboard sensor light triggered the failure. The first estimate to repair was over $900. A NO-GO number for me. I found West Escondido Auto through the California DMV and CAP websites. They informed me I could apply for CAP in person at the regional office. Otherwise, via mail it was 2-week turnaround (or more). On Monday, 3/1/10 I got my CAP papers... view more (in less than an hour - surprisingly good service in San Diego CAP office). I brought my Car in Wednesday 3/3/10 - understanding it could be 3 or even 5 days to get it back (They`ll dirve you home, btw). And at 5:30pm THAT DAY I got the call informing me the car was ready!!!!! I picked it up on Thursday morning 3/4/10. My total cost? $28.25. Total Repair bill? $482.00. Efficient. Courteous and friendly. Came through under budget and earlier than estimated. Thanks Guys! Dennis Fieldman

dennishfieldman / 3/6/2010