DCH Honda Of Oxnard / Santa Rosa Valley, California

Rating: ★

5 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 1500 E Ventura Blvd, Santa-Rosa-Valley

Postal code: 93036

Phone: (888) 831-2016

* Hector Mobile Mechanic *

Phillips Buick-Pontiac-Mazda, based in Laguna Hills, Calif., has been serving Southern California in the automobile business since 1968. The dealership provides a wide range of new and pre-owned vehicles from Buick, Pontiac and Mazda. It offers an inventory of various models from Buick, including LaCrosse, Lucerne, Rainier, Rendezvous and Terraza. Its range of Pontiac models include Bonneville, Grand Prix, Torrent and Vibe, while its inventory of Mazda models include Touring, RX-8, MX-5, CX-7, Tribute and Sport. The dealership also deals in pre-owned vehicles from various manufacturers. Phillips Buick-Pontiac-Mazda operates a service department offering maintenance and repair of vehicles. It also has a parts department that provides vehicle spare parts and accessories of various makes and models. Additionally, the dealership offers a variety of finance and leasing options to customers.

Categories:

New Car Dealers, Automobile Parts & Supplies, Used Car Dealers, Auto Repair & Service, Automobile Accessories

Payment:

discover, master card, visa

Open hours:

Tue - Sun 12:00 am - 12:00 pm

Brands:

Honda

Reviews:

BEWARE AT ALL COSTS!

ABSOLUTELY TERRIBLE DEALER! We were given an Internet price from DCH Oxnard Honda and confirmed our exact model`s specs with TWO of their reps before making the hour drive. We went as far as to say, ""We do not want to travel so far if this SPECIFIC vehicle is not there."" We were repeatedly ASSURED the car was IN STOCK and would be waiting for us at our confirmed meeting time. However, when we arrived (on time!) o... view moreur specific salesman (Steve) was strangely ""busy"" and the car was not in their inventory AT ALL (or at the very least, in transit from another dealer). Fast forward to two hours of being lied to, passed around among salesmen (each with their own irritating manner of stalling and game-playing) and finally told there must have been a ""miscommunication."" It only got more absurd when the supposed ""boss"" went so far as to ""fire"" one of the two reps who originally promised the car was in stock. And the Oscar goes to....! The whole process was a ridiculous waste of time and aggravation. Word of warning to others: THEY WILL TELL BOLD-FACED LIES TO GET YOU IN THE DOOR! PUT ZERO FAITH IN THEIR PROMISES OR HIGHLY-QUESTIONABLE ""PRESIDENT`S AWARD"" STATUS. The only thing DCH Oxnard Honda should get a ""gold star"" for is conning customers! BEWARE!

bestpolicy / 11/28/2008