Economy Muffler & Brake / Santa Barbara, California

Rating: ★★★

Auto Repair & Service, Automobile Parts & Supplies, Brake Repair

Address: 5930 Hollister Ave, Santa-Barbara

Postal code: 93117

Phone: (805) 964-3030

Quality Automotive Parts, Service and Repairs.

We are an authorized independent service center featuring ACDelco parts. We offer a full line of over 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.

Reviews:

I needed a new muffler--he put it on quick and my car works great now! I had a great experience with them.

nicolag1 / 3/30/2013

Great Service

Even though the high amount of rust / corrosion on the bottom of my van (it spent its first 15 years in Ohio) turned fixing the exhaust into a two day job, the guys at Economy Muffler stuck with the original quote. They were really friendly and courteous throughout. I wouldn

andyp29 / 9/2/2011

Horrible business practices

Avoid this place at all costs!!!!!!!! I needed body work done on my car and one of the workers there reffered me to a gentleman that works in coordination with their business on their property. Had to bring the car back four times because the paint job was aweful. They refused to refund my money and now I`m left to take my business elsewhere and spend even more money to get the car looking the way it was promised.... view more Buyer beware.

goleta / 4/20/2009

worst shop ever

I went in to get new brake pads and have my rotors refinished asking them if they could get it done properly by that evening because I had to drive to LA to take the GRE exam. I waited for 5 hours in the shop only to be told that they had the wrong brake pads. During the brake refinishing, I also went out to take a look and noticed they stopped in the middle of the process to change the bushing that held the rotor in... view more place. They were carving the rotor with the wrong bushing! So I drove to LA with my old brakes and when I came back I returned to the shop to have the new brake pads put it. Again I had to wait because the reordered pads did not fit my car. That following weekend, while I was driving home I noticed that when I pressed the brake pedal, my whole car started shaking. In addition, as soon as I released the accelerator pedal, the speed of my car would drop 15mhp immediately in a matter of 2-3 seconds. When I complained to the shop and took the mechanic out for a test drive, they said there was nothing wrong with the car without even looking at the brakes! I got fed up and went to Acura to get my brakes checked. They took apart my brake assembly and showed me that my brakes were warped and my pads were glazed and cracked. When I went back to Economy Muffler and Brake with the pads that were cracked and glazed, a document written up by the mechanic at Acura stating the problems, as well as a dealership stamp, the mechanic disregarded the proof and got upset saying he has a problem with Acura. When I asked for the owner`s number he would not give me his number. DO NOT GET YOUR CAR REPAIRED HERE UNLESS YOU WANT TO WASTE YOUR MONEY AND RUIN YOUR VEHICLE.

ucsbgrad09 / 3/4/2009

Awesome work!

Nice mechanics who care, and will go the extra mile to help you out. They base their work off your trust, not your wallet. Which in the end makes me happy to take my car over there for service and am completely confident in referring my friends to Economy Muffler and Brake.

StephenMuraoka / 1/25/2009

Amazing Customer Service

These guys are fabulous. I took my car to them after taking it to the dealer for an oil change. The dealer called me back and quoted almost as much as the car was worth to fix a bunch of super urgent problems. I took it to Economy muffler and instantly trusted them. They dropped me off and picked me up since I didn`t have any other transportation, and when he dropped me off the guy said ""Don`t worry, we`ll take care... view more of your car."" And I knew he would. The kept the car all day and did a very thorough search of all the things the dealer recommended. Not only were the problems not urgent...some were non-existent. They recommended waiting on maintenance that will need to be done later and said they thought it was best to do nothing for now. They didn`t charge me a dime for all of the diagnostic work (Toyota charges $120 for a diagnostic). Months later, the car is still running fine and I will definitely take it back to them when it does need the work. (Just to show how reliable and professional they were, my dad is a fabulous auto mechanic, but lives out of state, and I talked to him about everything they said to me before I made any decisions. He said he agreed with all of their recommendations and respected their advice and service policies.) I`ll never take it back to the dealership. Ever. Oh, and they don`t just do mufflers - tune-ups, oil change, tire rotation, breaks. They do it all. I`ve found my mechanic in Santa Barbara. :)

sbisforme / 9/21/2007