Toyota Of Glendale / San Marino, California

Rating: ★★

5 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 1260 S Brand Blvd, San-Marino

Postal code: 91204

Phone: (818) 244-4196

Expert Technicians & Comprehensive Service. Find A Location Near You.

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Categories:

New Car Dealers, Automobile Parts & Supplies, Used Car Dealers, Auto Repair & Service, Automobile Accessories, Loans

Payment:

discover, master card, visa

Neighborhoods:

Tropico

Open hours:

Mon - Fri, 5:00 am - 6:00 pm PST Sat, 7:00 am - 4:00 pm PST

Brands:

Scion, Toyota, Yokohama

Extra phones:

(818) 243-0057(818) 500-7024(323) 461-7228(323) 937-6981

Reviews:

`ve had the worst experience. ...

`ve had the worst experience. I negotiated a price on a new Prius over the phone/internet with their Fleet Manager, Mike Frasca. Throughout the process, I`d ask questions and he`d claim he didn`t know how the system worked, was trying to respond but couldn`t figure out how, etc. Anyway, I get to a place where I am satisfied and an agreed upon price. Before I go into the dealership, I ask Mike to email me the fu... view morell sheet of specs on the vehicle. (A few of the car buying tips sites say never to go into a dealership until you have the price, VIN and full specs (including car mileage) in writing before you go in. The next day comes and goes and there`s no email from Mike. I send a message and don`t hear back. Meanwhile, I`m getting non-stop follow-up calls/emails from the other dealerships I reach out to. When no email arrives by midday on Saturday, I take another offer (at a higher price). Cut to Monday -- Mike calls/texts asking me when I am coming in for the car. When i tell him he lost the sale b/c he didn`t respond to my request, he calls me a liar. After we hang up, I start getting offensive/sarcastic texts from him, accusing me of being inconsiderate and a liar. I finally had to call Bosko, the sales manager (who was awesome, btw) to get Mike to stop texting me I can`t speak for the rest of the dealership, but stay away form this guy. Who harasses a lost customer over a 40k purchase?

kristen.huntley / 3/21/2012

Poor service

Worst service ever Artin service advisor is rude and impolite By far the worst service I`ve had

zedd13 / 9/17/2011

Great Service and Prices

I would never generally recommend a dealer for car service and regular maintenance but, Toyota of Glendale is such a great find. The service is good, the prices are right and there is no pressure sell. I find them to be an honest bunch who identify exactly what is wrong and don`t try to give you a list of a bunch of other repairs to do.

Allieoop / 11/13/2010

Worst Service Ever, Avoid them like the plague!

Not only the service peeps are a hit and miss on a given day, the mechanics are just about the most terrible, unqualified mo`s I`ve ever had the displeasure to know. Not only they taped up my air intake hose with "black tape", not using steel band and clamps, they did not even get close to what my car`s problem was (speed sensor), and propose they take the entire transmission apart to find out the issue. ... view moreThe sour-faced sales guy, who apparently spilled his after-shave lotion on his head, suggested that I purchase platinum spark plugs for 4x the cost of regulars and suggested that I may need to leave my car there for "undetermined" amount of time to find the problem and to fix it. 3 weeks later, I picked up my car and the engine sounded like it was a blowhorn which I questioned the sale repair guy and he answered "it sounds good to me, why? what`s the problem".

NotHappy7777 / 10/6/2010

Unproffesional Sales people

I went to the dealership and was greeted at the door by this guy with very poor English. He looked me up and down, and asked me if I spoke Spanish. No problem there. What I did not like, is that he showed me the sticker price, and when I try to negotiate a better deal, he told me, that the sticker price was the only price that he could offer, and if I could not afford it, maybe I should look elsewhere.
Not much o... view moref a Salesman.

DiegoR / 1/20/2010

Very accomodating

At first, they mis-diagnosed the problem with my headlight and changed the bulb instead of fixing the bad terminal, hence 4 stars out of 5, but they did a fantastic job of fixing the real problem free of charge, gave me a coupon for a free oil change, checked my brakes for free since they were squeaking, and gave me back my car 15 minutes earlier than I needed to make my next appointment. I would recommend this plac... view moree if you have a Toyota. Even if they don`t fix it right, the service makes up for it.

bus1976 / 8/24/2008