Oceanside Transmission Unlimited / San Luis Rey, California
Rating: ★★★★
Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission
Address: 229 S Coast Hwy, San-Luis-Rey
Postal code: 92054
Phone: (760) 722-7176
Auto Repair North Hollywood, CA
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Reviews:
I took my car in to O.T. where...
I took my car in to O.T. where the great customer service began as soon as I walked in the door I was greeted by a gentleman name David. I informed him that I am a return customer & had previous issue`s with the transmission. I was extremely worried & was expecting the worse. I got a call from Dennis (manager) he informed me that there have been a couple leaks from transmission & he would review further w... view moreith his boss that was out of town & call me next morning once he returned. Next day I get the expected call that I had been waiting on to hear from Dennis "hello how are you" I`m ok, "Do you have a minute" I said to myself wow this is not gonna be good! & I am going to have to explain to my Fiance who`s away in Afghanistan. He said I discussed the issue with my boss & we have come to an agreement that we are gonna take care of your vehicle at NO cost! I could not thank him enough!! Oceanside Transmission I highly recommend your services. All in All you guys all Rock!! Thanks a million for your gratitude, time & labor. This is what I call "GREAT" customer service.
DeeDee
HerreraD. / 10/16/2012
They were all smiles to start....
They were all smiles to start. They rebuilt my 2005 Mustang transmission. When I picked it up and drove away, I noticed a very annoying and obvious rattle coming from under the car that was not there when I took it in. I took it back the next day and had to leave it all day to fix. They said they took care of it, but when I picked it up, it was still there, but maybe 50% less. I was hoping it would go away, but it go... view moret worse, so I brought it back. Again, I had to leave it all day. No more smiles. They said they didn`t cause it, it was an exhaust hanger problem that was a Ford design flaw, but said they fixed it anyway. However, when I picked it up, they gave me the card of a muffler shop and were preparing to dig their heels in. I said it didn`t make the noise when I brought it here, it does now, but if you fixed it, there`s no problem. They grumbled Ok. Luckily, the noise was not there after their THIRD try and two extra days of my time without a car.
lifer99 / 6/21/2012
Great to deal with
I had a great experience with Oceanside Transmission. I was recommended to them and I will recommend anybody to them. My Ford Explorer started having the Transmission Slip, I took it to Oceanside Transmission, I was greated by A Gal Crystal and met the manager Dennis. They helped me get home and picked me up when the car was done. All done on time and no surprises. Thank you!!
California Linda / 5/17/2011
Oceanside Transmission your Great!!
Ok, I have been having a problem with my car for over 6 months. I went back to the Chrysler dealer 5 times and everytime they said nothing was wrong. After driving for a while it would quit shifting. I went to Oceanside Transmission the first week of February and they said they knew what the problem was and it would take $236.21 to repair. I was nervous to believe them because they found the problem so quick. So I ... view morecalled Oceanside Transmission back and asked if it didnt repair the problem would they refund my money? Dennis the manager said absolutely.Well 6 weeks later and the problem is fixed. Thank you Oceanside Transmission!
David Rojas / 3/21/2011
Honest and Friendly
I had my vehicle towed into Oceanside Transmission today, I was told by a Auto Dealership that I needed a new transmission, after I received a qoute for much less for a transmission than the dealership from Oceanside Transmission I had them tow my vehicle to do the repair. I receive a phone call to hear that the vehicle was done and the charge was $346.03 that I did not need a new transmission just a repair to my ow... view moren.
They are very friendly and honest.
Gina M.
gmgirl1 / 6/10/2008