U-Haul Downtown Box Store / Point Richmond, California

Rating: ★★★

68 years in Business

Used Car Dealers, Truck Rental, Moving Services-Labor & Materials

Address: 100 Valencia St, Point-Richmond

Postal code: 94103

Phone: (415) 864-3328

Moving Made Easier

We are a growing custom automotive shop in Santa Clarita. Services include Car Audio Video & Alarms, Window Tint, Wraps, Wheels & Tires. Lowest prices in town, shop with confidence.

Categories:

Truck Rental, Used Car Dealers, Moving Services-Labor & Materials, Car Rental

Payment:

discover, amex, visa, check, cash, master card, debit

Services/Product offered:

Appliances
Boxes
Furniture
Furniture Pads

Neighborhoods:

SoMa, Central East San Francisco

Open hours:

Mon. - Thu., Sat. 7am - 7pm;Fri. 7am - 8pm;Sun. 9am - 5pm

Languages:

English

Reviews:

Excellent Customer Service

I did not get their names, but the techs who checked me out and then back in were really quick, nice and courteous. I`ve used this location before, and I`ll use it again.

Richard H / 4/8/2011

Courteous and Helpful Staff

The guys working there were very courteous and helpful. I thought they did a good job of getting me in and out quickly, while still making sure all my questions were answered.

alexia ryann j / 4/8/2011

Untrained staff and mistakes are abundant- Be wary!

They charged me a gas refill fee even though I returned it back correctly and to make matters worse, they lost the paperwork associated with the truck. I feel their checkout procedure is lacking and employees could be trained better.

davisdebard / 8/30/2004

POOR SERVICE.

I used this Uhaul moving from San Fran to LA. The truck broke down 90 miles outside of SF. When I called road side assistance the representative had an attitude and hung up on me. Irate, I called back and finally got some help an hour later. I was told the van was fine, so I traveled further and realized that the van would not make it safely to Los Angeles. We drove the truck back with billowing black smoke, and cou... view moreld not go over 50 mph. When I got back, the uhaul staff ""helped"" me move my stuff from one van to another, and broke several items. My move was delayed by poor customer service and bad equipment. And, they would not reimburse me for the gas and mileage of the breakdown, 180 miles total. Next time Im using Ryder trucks. The entire experience was appalling.

goodnpleanty / 9/23/2002