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Pep Boys Auto Parts & Service / Playa Vista, California

Rating: ★★★
2 years in Business
Automobile Parts & Supplies, Automobile Accessories, Tire Dealers
Address: 1200 W Washington Blvd, Playa-Vista
Postal code: 90015
Phone: (213) 749-1594
E-mail: contactus@pepboys.com

Pep Boys Does Everything For Less

Pep Boys retail and service location, including Speed Shop. Offering car parts and accessories, performance parts, auto repair services, oil changes, tires, electronics installation and inspections.

Categories:
Automobile Parts & Supplies, Automobile Accessories, Tire Dealers, Automobile Inspection Stations & Services, Automobile Diagnostic Service
Payment:
amex, discover, master card, visa, cash, check, diners club, travelers checks
Services/Product offered:
Brake Service
Brakes
Cars
Chassis
Clutches
Engine Service
Engines
Exhaust
Exhaust Service
Exhausts
Front End & Steering
Radiators
SUVs
Shocks
Steering
Struts
Suspension
Suv
Tires
Transmission Service
Transmissions
Trucks
Wheels
Neighborhoods:
Westlake, Central LA, Pico Union
Open hours:
Mon - Fri 8:00 am - 9:00 pmSat 8:00 am - 8:00 pmSun 8:00 am - 6:00 pm
Brands:
BF Goodrich, Bosch, Bridgestone, Carlisle, Castrol, Continental, Cooper, Cooper Tires, Falken, Firestone, Hankook, Michelin, Monroe, Pennzoil, Pirelli, Uniroyal, Valvoline

Reviews:

Rotors Replaced
I went in for brake pad replacement and they found that I needed to replace the rotors. I believe the previous place I got my brakes done might have screwed them up. Had to come in for 2 separate visits due to ordering of the rotors. 2nd time didn`t charge me tax or labor which was awesome. Yeah rotors range about 30-60$ each on the internet. But nice people
poly jansten / 7/14/2011

A WASTE OF TIME AND RESPECT
MY WIFE EDNA WILLIAMS, had one really bad experience at this store, they think that because I`m a female I don`t deserve to know what the hell was wrong with my car, they not only kept it all day,but treated me as if I didn`t deserve to know, they kept telling me 45min more, 10 min more and so on they kept all my car all day!!! and at the end they just told me you have a copy of the results in your car without ... view moregiving me an explanation! I had to ask the guy and when I talked to a so called manager, he didn`t have the decency to give me his name but I heard others call him Jr., well this cheap version of a manager did not even apologize for the all day delay on my car, he offered to get me a ride home, but how was I going to get back to the store to pick up my car?! I was so upset and all they did was ignore me! They were so RUDE I do hope that someone with more manners can give me a reason why I was treated this way.... plus the information that is posted on what days and times the Smog tests are done is wrong I had to go twice to find out what days they are available!!! I do customer service for a living and this is no way to treat or retain a customer! I would never recomend you or go there myself again! I hope you take the appropriate action towards this matter because you have very unprofessional employees at this store!
Henrywilliams / 3/9/2008

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