Y & S Auto Body Shop / Palos Verdes Peninsula, California

Rating: ★★★

Auto Repair & Service, Automobile Body Repairing & Painting, Truck Body Repair & Painting

Address: 1441 N Gaffey St, Palos-Verdes-Peninsula

Postal code: 90731

Phone: (310) 548-1120

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Reviews:

Horrible!!!!!!!! Go anywhere else!!!!

They were paid a little over $19,000.00 to repair my Mercedes ML500 and I now have more problems with my car than I did before the accident. My car sounds like a bucket of bolts and rattles so loud I have to keep the radio on or it would drive me crazy. They had to remove several things in order to do the repairs and I don`t think they knew how to put the car back together. My windshield wiper no longer sprays the ... view morecleaner out and my air no longer cools after they ""repaired"" my car. The hood was also uneven and the paint smudged, those were the only two things they actually fixed after I took it back with all of these complaints!

AprilDMoore / 9/19/2011

WORST BODY SHOP IN THE SOUTH BAY

WORST Body shop in the South Bay. I drive a brand new Mercedes C300 and my back bumper was the victim of a hit and run accident. Unfortunately, South Bay Mercedes recommends this shop, which is a total fail on their part. I should have stuck with my instincts and gone to the original place I typically use, I actually probably would have had a better experience in a back alley in Tijuana. They tried to tell me that my... view more car has under carriage damage which I find hard to believe, and because of this shops shakey reputation I have reported to my insurance that they need to further investigate the repairs that have been made. I stopped in 2 days after my car had been at the body shop to grab some stuff out of my trunk, which they had placed in my back seat, which was annoying there is no need to go through my stuff, you are repairing my BUMPER not my TRUNK. The same day I stopped in I also checked my mileage which they had not reported which was 3424 miles, I then noticed they had reported my mileage at 3430 miles and I picked my car up with 3433 miles! They reset my trip and my car also stated it had been drove for 26 minutes since the trip reset. I`m sure their employees enjoyed driving my car for 9 miles, picking lunch, and doing else they did. RUDE! Their receptionist the one that looks pregnant, has hickeys on her neck, and can barely understand, is also NO help. I called to check the status of my car and she shockingly was USELESS! I also called the day prior to picking up my car and asked her whom I should have the check written out to, she said ""Y&S Body Shop"" that is all she said, never did she say the check must be written from me. Why in the hell would I call and ask who to have the check written to if I was going to write it, clearly she lacks comprehension, too. They also moved and adjusted things inside my car, once again MY car not yours NO need to move my things around and BREAK an item that was on my dashboard. OH and move a bikini that was left on my passenger, they placed it in my glove box, WHY did you need to do that!? As far as the body work it looks fine, I`m sure with in time the paint with chip and it will look terrible, but hey what can I expect from this hell hole, only the worst.

AliHoffmann / 7/7/2011

Highly Recommended Body Shop

I recently had to get my vehicle repaired after getting into a horrible accident. i had my vehicle brought into them in the worst condition with no expectations. I thought my car would never be the same, but after seeing them work on my car I radlized that Y & S had me in good hands. They have exceptional customer support and advised my of the status of my vehicle every step of the repair process. I was hesitant ... view moreto go in before, but after going in i can confidently say I will be a lifetime customer and will recommend them to everyone I know.

mikeyHatz / 5/25/2011

Y&S is overpriced, cares only ...

Y&S is overpriced, cares only about money, has no loyalty to repeat customers, has customer service only if you pay for it, and has unethical business practices as long as they can get away with it, Y&S should be avoided, go anywhere else. There are alrIeady complaints listed against Y&S with the Better Business Bureau and Board of Automotive Repairs in Sacramento. I wish I had never experienced doing bus... view moreiness with Y&S. Caveat Emptor!

Irridescence / 5/13/2011

OVERPRICED, go anywhere else!

irridescence / 5/12/2011

Shockingly Excellent Service

This has to be one of the most under-rated and low key body shop in San Pedro and deserves proper recognition. This place was able to repair my car after a horrible accident. I thought it would cost an arm and a leg and take forever to fix, but was I wrong. At Y and S they fixed my car in less than 2 weeks and it looks brand new. They even fixed a few scratches at no cost, which as sweet. I must say they really ... view moreknow how to do it right here

sanpedrolove / 1/18/2011

Absolutely the Best

This has to be one of the best body shops around the South Bay. They have repaired my Rolls Royce when i was in a horrible accident and thought that everything was ruined. When I took it to Y & S Auto Body they assured me that everything would be alright. I was skeptical until 3 weeks later and they made the vehicle look brand new! I was extravagant and they made my year

VaporNAtion420 / 1/10/2011

Fast Service

My vehicle was wrecked in Torrance and I had to get it to San Pedro Y & S for my insurance to cover it. I was skeptical at first, but after seeing their service they reassured me that they reall know what they are doing. Plus my coner panel was repaired in under 1 week! Very fast

mzappelli / 11/27/2010

Fast, timely Work

This repair shop is amazing and all their work was done on a timely and efficient manner. Great auto body shop and I would go there anytime and recommend this to anyone in San Pedro who needs car repairs

JGoldmanPedro / 11/21/2010

BEST SHOP IN SOUTH BAY AREA

Had my new expedition repair and was real please with the facility, front staff was real friendly and professional, service advisor was professional and walk me true the claim and was updated true out my claim, the workman ship of the repairs where excellent and I received my truck on a timely matter, would recommend this body shop to anybody?ˆ¦?ˆ¦best shop I ever been in ?ˆ¦..

dorian dee / 9/9/2010