Cinco Tires & Auto Repair / Palos Verdes Peninsula, California

Rating: ★

Auto Repair & Service, Tire Dealers

Address: 300 N La Brea Ave, Palos-Verdes-Peninsula

Postal code: 90302

Phone: (310) 671-1515

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Reviews:

Terrible experience here. I w...

Terrible experience here. I went to change a flat tire to this "Cinco Tires & Auto". The owner/cashier come to me and said he didn`t have one for my car, he offered me a "good used tire" for $45.00 I had no choice I told him ok. After he installed, the tire started to shut air all over the place and was ripped from the side. Clearly it was a flat tire he was offering me for $45.00 !! ... view more So he said that was the only tire he has, but he can repair it and put it back for the same price!! Are you kidding me??!!!! I told him instead I will like my flat tire back. He got very rude because he couldn`t rip-me-off $45.00 and he put it back tire. Then when he finished he told me, its $20.00 for that!!! ..... What??? I asked him $20.00 for what??? His response was "This is a business, nothing is free" I always avoid wasting more time, so I said fine I don`t have any cash, but here is my credit card. I just wanted to leave that places as soon as possible. Well, I handed my credit card and he refused to honor my signed credit card!!!! He said unless I would present him with an "ID." Ok, good I handed him my drivers license and he said he can`t accept that because it wasn`t a California Driver License!!! Unbelievable!!! Really?? did I heard right? I got enough I told him that I didn`t need to show any ID at all, because I have already signed on the back of the card and he can just check my signature. (which is true according to visa policy) I told him you can call or check visa to verify what I said. However, he said it was his business policy and tried to intimidate me by yelling at me and threatened to call the police to arrest me because I was "refusing" to pay!!!!!. I replied, since you had my credit card & my driver license, I not refusing to pay, you are refusing to accept the payment" I told him to go ahead and call the police so this can be resolved. Then he went to his copy machine and copy my drivers license!!! I asked him what he was doing and he said that the only way to accept my card will be if he take a copy of my DL. Then he proceed charge my credit card an extra $2.00 and he said was credit card checkout fee. After that terrible experience, I read about merchant guidelines and according to them this is a direct violation of the Visa and Master Card merchant guidelines and violate the State of California law. http://www.privacyrights.org/fs/fs15-mt.htm#2 Also I was little worried about him having a copy of my ID, but I make a report to the credit agencies and also reported to the credit card company. IF YOU WANT TO AVOID PAYING $22.00 FOR NOTHING, HAVE YOUR IDENTITY STOLEN OR HAVE THE SAME EXPERIENCE WITH THIS DUMB GUY. DO NOT GO THERE!!!! Remember to avoid a terrible experience with this information Cinco Tires & Auto 300 N La Brea Ave Inglewood, CA 90302 (3407) 310-671-1515

GregYP / 4/10/2012

Worst Tire shop ever

Terrible experience here. I went to change a flat tire to this ""Cinco Tires & Auto"". The owner/cashier come to me and said he didn`t have one for my car, he offered me a ""good used tire"" for $45.00 I had no choice I told him ok. After he installed, the tire started to shut air all over the place and was ripped from the side. Clearly it was a flat tire he was offering me for $45.00 !! So he said that... view more was the only tire he has, but he can repair it and put it back for the same price!! Are you kidding me??!!!! I told him instead I will like my flat tire back. He got very rude because he couldn`t rip-me-off $45.00 and he put it back tire. Then when he finished he told me, its $20.00 for that!!! ..... What??? I asked him $20.00 for what??? His response was ""This is a business, nothing is free"" I always avoid wasting more time, so I said fine I don`t have any cash, but here is my credit card. I just wanted to leave that places as soon as possible. Well, I handed my credit card and he refused to honor my signed credit card!!!! He said unless I would present him with an ""ID."" Ok, good I handed him my drivers license and he said he can`t accept that because it wasn`t a California Driver License!!! Unbelievable!!! Really?? did I heard right? I got enough I told him that I didn`t need to show any ID at all, because I have already signed on the back of the card and he can just check my signature. (which is true according to visa policy) I told him you can call or check visa to verify what I said. However, he said it was his business policy and tried to intimidate me by yelling at me and threatened to call the police to arrest me because I was ""refusing"" to pay!!!!!. I replied, since you had my credit card & my driver license, I not refusing to pay, you are refusing to accept the payment"" I told him to go ahead and call the police so this can be resolved. Then he went to his copy machine and copy my drivers license!!! I asked him what he was doing and he said that the only way to accept my card will be if he take a copy of my DL. Then he proceed charge my credit card an extra $2.00 and he said was credit card checkout fee. After that terrible experience, I read about merchant guidelines and according to them this is a direct violation of the Visa and Master Card merchant guidelines and violate the State of California law. www privacyrights org/fs/fs15-mt.htm#2 Also I was little worried about him having a copy of my ID, but I make a report to the credit agencies and also reported to the credit card company. IF YOU WANT TO AVOID PAYING $22.00 FOR NOTHING, HAVE YOUR IDENTITY STOLEN OR HAVE THE SAME EXPERIENCE WITH THIS DUMB GUY. DO NOT GO THERE!!!! Remember to avoid a terrible experience with this information Cinco Tires & Auto 300 N La Brea Ave Inglewood, CA 90302 (3407) 310-671-1515

leams / 4/9/2012

THE WORST SERVICE EVER!!! I j...

THE WORST SERVICE EVER!!! I just spoke to the owner over the phone and she was so rude I could imagine dealing with her in person. I called to ask her a question and she yelled at me, talked over me and hung up in my face. In an economy where business is hard you would think she would treat customers better. I would never recomend this place to anyone. DONT GO HERE!!!!

LRSTUART / 10/14/2011