Premier Nissan of San Jose / New Almaden, California

Rating: ★★★★

1 years in Business

New Car Dealers, Used Car Dealers

Address: 1120 Capitol Expressway Auto Mall, New-Almaden

Postal code: 95136

Phone: (888) 308-2965

We are Smog Professionals

We Inspect & Certify All Vehicles for Smog Check or Test Only

Categories:

New Car Dealers, Used Car Dealers

Payment:

amex, cash, check, debit, discover, master card, visa

Neighborhoods:

South San Jose

Open hours:

Mon - Sat 9:00 am - 9:00 pmSun 10:00 am - 8:00 pm

Brands:

Nissan

Reviews:

To all car shoppers, This d...

To all car shoppers, This dealership is NOT recommended!! Bad service Bad price negotiation Bad salesmen, they try to rob you alive Bad place to shop for any car Not recommended

JoshuaA / 9/30/2012

DECEPTIVE PRACTICES: I was in...

DECEPTIVE PRACTICES: I was in the market for a 2012 4-cylinder Nissan Frontier. I wanted the 4-cylinder for the gas mileage & the lower insurance rate. After filing an online request for a quote from http://carsdirect.Com, the dealership called me back very quickly & told me that they had the vehicle I was looking for. After test driving a demo, I went in a couple of days later to sign all the paperwork &amp... view more; purchase the "4-cylinder Frontier". After I cut a deal & signed the paperwork they told me that the vehicle was just sold, but they had another 4-cylinder Frontier on the lot but a different color. I looked it over & agreed to purchase the one on the lot. (Remember that nowhere on the vehicle does it say i4 or v6 - just Frontier) when I got home I found the sticker in the glove compartment & discovered I just purchased a 6-cylinder Frontier!! I looked under the hood & sure enough I saw "v6". After the management team discussed it with the general manager I was told "no". The gm refused to budge & said that it was my responsibility to know what I was buying & it was my problem. If this was not a flagrant deceptive practice I don`t know what is.They misrepresented the vehicle, told me I was purchasing a 4-cylinder & then said it was my fault!

AJShark / 6/26/2012

GREAT customer service

Last month I was in the market for a new car I had rented a Nissan Versa and loved it so I decided that was the car for me. I sent in a request online and within a few minutes I received an email with a quote from Christiana Moreno shortly after I received a call from her. I get very concerned when talking to a salesman because I feel like they try to take advantage of me because I am a woman and younger than your av... view moreerage buyer, but hearing a woman on the phone with such a bubbly personality really put me at ease. I told her I would be available to come in and test drive within an hour or so, she said great see you soon. I arrived at the dealership and the lady at the front showed me to Christiana`s office. She smiled and shook my hand, I felt so comfortable. Next she took me out to look at the Versa`s where we test drove both the sedan and hatchback. I told her I liked the hatchback she then took me back into her office and we sat down and talked about the rebates that Nissan was offering. I explained to her that I would not be buying for another week or so and that I wanted to bring my Uncle in because I don`t know much about buying a car, to my surprise she said no problem I understand, gave me her card and asked me for my contact info and she told me that she will call me in a few days to schedule an appointment. I was shocked any other dealership I went to they were so pushy insisting that I buy today why wait it was a great feeling to know she wasn`t trying to rush me into the purchase. I knew she was the Nissan Internet Manager I wanted to do business with.

Two days later I received a call from her asking when my Uncle and I wanted to come in again I was shocked (in a good way). I decided that I was ready to buy and I felt comfortable enough to go in without my uncle. We test drove the vehicle one more time, went over the price and I knew she was giving me the best deal from the beginning without a long drawn out negotiation process, we went over the extended warranty, gap and a theft device. I choose to go with the warranty and gap just in case, I rather be safe than sorry. During the wait time for finance she kept me company and explained what she was doing before leaving the office. I felt like I was a guest in her home, next I went into finance and worked with Veronica also a very nice girl after finance Christiana took me out to see my new baby (car) she showed me how to work everything and we even took a picture together for her photo album on her desk. I was very pleased with the way I was treated by her and everyone at the dealership.

If you are a woman and tired of the same old treatment by salesmen or even a man that feels more comfortable with a woman I would suggest you get in contact with Christiana, please let her know I sent you. I will definitely refer her to all my friends and family!

stephlam01 / 11/10/2011

Premier Nissan San Jose ???? Excellent

I recently purchased a pre-owned Altima. John Choi of Premier Nissan of San Jose contacted me based on the internet pre-approval application I submitted. He was very pleasant and kept me in the loop through various emails and phone calls. He didn

tommy5758 / 10/28/2011

Amazing Service and what an awesome Dealership!

The Internet Manager Dian Z. helped me out so much. He began speaking with me over the internet and gave me such a good deal that I drove from Dublin, CA to San Jose, CA just for this deal. He threw in a LIFETIME warranty on both cars we purchased! At first I was only going to buy the Pathfinder for my wife, but then i decided to keep that for myself and bought a new Versa for her. I would definatly do business with ... view morethem again. Dian if you can read this, Thank you so much and I will call you about that bluetooth option that i had a question on.

zlat541 / 9/22/2011

The place to go with bad credit!

I can`t believe Premier got me financed! I had been either turned down or told I had to have like $8,000 down on a $12,000 car with over a 100,000 miles on it because of my credit. Celia talked me into coming in, and she got me into a BRAND new car with way less down! LOVE IT!

George 52 / 9/16/2011

HAPPY CUSTOMER!

Rare experience! Car buying is usually not a pleasant experience... I purchased my 2011 Nissan Maxima from Premier Nissan`s Internet Department, and received outstanding service right from the beginning email correspondence. While researching the Maxima and also considering the Altima 3.5 SR and asking questions regarding trims, options, etc., Kim Frizzell was extremely informative and patient.. When I met with her,... view more she did not rush me, showed me the different vehicles, let me test drive both cars, etc. Even after I purchased the vehicle she has kept in touch by calling me to make sure I am happy with the vehicle and tells me to call her on her cell phone if I have any questions or concerns.

I should also mention that the finance manager was great as well, and I do plan to have my Maxima serviced there as well. I already have my 1st appt. set up!

I highly recommend Premier Nissan of San Jose if you are looking to purchase a vehicle. My experience with them and Kim was very impressive.

Gary S 27 / 9/13/2011

Al Safieh Great Dealer and best service expirience.

Wonderful experience. approached with smiles and greetings. Al Safieh made my process very easy and very quick. I love my New Maxima, Thanks to Al and Premier Nissan I will be back for my next purchase as well.

JamesJJ / 9/10/2011

Such a Wonderful Experience

My Sales person AL, he did such a wonderful job. Easy to deal with and a fast worker. I had a very, very good experience. My car has had no problems. I would totally refer my friends and anybody with him.

Marthasandy / 9/10/2011

Premier Nissan!

Al made it so simple for me to buy my new Nissan Altima at the car dealership. If you are looking for a new car and demand great service, I suggest you go see Al Safieh and the team over at Premier Nissan of San Jose.

TranP / 9/7/2011