Riverside Hyundai / Moreno Valley, California
Rating: ★★★★★
3 years in Business
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 8330 Indiana Ave, Moreno-Valley
Postal code: 92504
Phone: (951) 686-6828
E-mail: info@riversidemetro.com
Riverside Hyundai
Riverside Hyundai provides great deals on new, used and certified pre-owned HYUNDAI models.
Categories:
Auto Repair & Service, Automobile Parts & Supplies, Used Car Dealers, New Car Dealers, Automobile Repairing & Service-Equipment & Supplies
Neighborhoods:
Presidential Park
Open hours:
Mon - Fri 9:00 am - 9:00 pmSat 9:00 am - 8:00 pmSun 10:00 am - 7:00 pm
Brands:
Honda
Reviews:
terrible customer service
NEVER EVER GO HERE!
I bought a brand new civic in Sept 07 and it has had multiple problems since. I don`t blame Honda, I just wanted to be able to drive away in a reliable Honda. When I spoke to the owner (Richard Michaelson), he was beyond horrible...demeaning and belittling. He accused me of being "uneducated" and went on to raise his voice at me and refused to help me with my situation. He stat... view moreed "go talk to a lawyer about lemon laws and then you can call me and have an educated discussion about lemon laws". When I went on to explain that his sales mgr was the one who brought up lemon laws, not me he stated "WHAT! I will bring him in here right now and terminate him and you can help find him a job". I was absolutely dumbfounded. When I explained to him that I have had problems with my car every few months since it`s purchase, he proceeded to explain basic math to me stating that "a few months is 2-3 months, it seems as though I have only brought my car in two times which means every 9 months." He failed to notice that the few times I brought it in it was for SEVERAL repairs.
He actually ended with a recommendation to have our repairs done at another dealership. You would think in this economy he would value his customers more. Especially since he has a letter on his website explaining how he is there to help unsatisfied customers. yeah. right.
angelammm / 4/28/2009