G P Sports Inc / Monte Vista, California
Rating: ★★★
New Car Dealers, Motorcycle Dealers, Boat Dealers
Address: 2360 El Camino Real, Monte-Vista
Postal code: 95050
Phone: (408) 246-7323
We treat our customers like family.
The people at Omega bring over 20 years of automotive industry experience to serve Northridge and the surrounding communities with friendly and professional automotive service and repair. Car repair made simple!
Reviews:
service is great.
My husband and I recently bought a Kawasaki motorcycle from GP sports. We would definitely recommend GPsports to other people and have already. There were no hassles and the service is great.
beckiemasure / 6/2/2011
Avoid this place - non-existant customer service
Special ordered some parts on a Saturday, and informed them I needed them before leaving (with my bike) overseas early Wednesday morning. They placed a rush on the order, taking the full order amount plus an additional $50 rush order surcharge, assuring me that it would be available for pickup before 10:00am on Tuesday.
Went to the store to pick up the parts Tuesday morning, and was informed they didn`t come ... view morein that morning`s shipment, but assured they`d absolutely be there by 2:00pm. Went back later that afternoon, and then informed that someone made a mistake in shipping it out, and they`d be in the next day. Told them it would be too late, and asked for a refund.
The manager came out and refused my refund request claiming it wasn`t their mistake, but their distributor`s mistake, so they aren`t responsible. They claimed that refunds were only made for special cases where they make a mistake themselves. What the *?! If their distributor makes a mistake, that`s between them and their distributor to work out -- not me. That`s the reason retail stores exist - to provide a SERVICE to their retail CUSTOMERs - so I don`t have to deal with such issues.
Fortuneately, I used a credit card for the order, so was able to contact the credit card company who promptly issued a refund - agreeing that regardless of their internal shipping problems, they just didn`t deliver the product to me as promised.
Went to the store to pick up the parts Tuesday morning, and was informed they didn`t come ... view morein that morning`s shipment, but assured they`d absolutely be there by 2:00pm. Went back later that afternoon, and then informed that someone made a mistake in shipping it out, and they`d be in the next day. Told them it would be too late, and asked for a refund.
The manager came out and refused my refund request claiming it wasn`t their mistake, but their distributor`s mistake, so they aren`t responsible. They claimed that refunds were only made for special cases where they make a mistake themselves. What the *?! If their distributor makes a mistake, that`s between them and their distributor to work out -- not me. That`s the reason retail stores exist - to provide a SERVICE to their retail CUSTOMERs - so I don`t have to deal with such issues.
Fortuneately, I used a credit card for the order, so was able to contact the credit card company who promptly issued a refund - agreeing that regardless of their internal shipping problems, they just didn`t deliver the product to me as promised.
BusterW / 9/4/2008
1972 chevrolet corvette convertible 4-speed
1962 triumph tr4
1973 corvette, 86k miles
1995 land rover range rover classic lwb
1984 toyota celica supra
1963 chevrolet corvette split-window coupe 4-speed