Coastal Auto Restoration And Performance / Monarch Beach, California

Rating: ★

Automobile Body Repairing & Painting, Automobile Restoration-Antique & Classic

Address: 924 Calle Negocio, Monarch-Beach

Postal code: 92673

Phone: (949) 366-0499

Performance, With a Kick!

Custom Designed Packages for results driven performance for your Automotive needs! Want to fix up your ride? We have the parts!

Reviews:

This is a small business that started about a year ago. They are very limited in staff and equipment. Most services are done by professionals that the shop employs on a part time basis. The proprietor was previously employed and then started this business. Experience has revealed that JIM may be talented and good with his hands, but he is not a good restoration planner and thus does not deliver per a schedule.... view more He does not seem to reflect an image of someone who runs a business well. His invoices lack clarity and do not, reasonably, reflect work actually done. The owner tends to waste time prematurely on trivialities rather than concentrate on the major issues. The shop is unpredictable by requests for payment for tasks that are untimely. For example he wants to re-chrome parts months before they are needed or insists on replacement bumpers when the existing ones are good. He makes estimates that are not respected and then tries to charge for tasks that are outside the overall estimate. He shop does not show progress when he claims otherwise. He has shown a tendency to waste money advances made on needless purchases and buys engines that turn out to be damaged beyond repair which forces the client to take needless losses. The shop does not seem to demonstrate work accomplished commensurate with billing. A customer contemplating using this shop should avoid making advance payment prior to work done. They are in possession of the vehicle so thats enough a security deposit as far as a customer is concerned. The customer with this shop is at a disadvantage because they tend to be irrational in their work methods. With the vehicle in their possession, an owner is advised not to make any up front money advances. I was of the thought that the owner, being talented wanted to offer a high level of services through a business he established. His prior boss spoke well of him. Jim did not step up to the slate; I am afraid to say-at least in my opinion. Jim does not seem to pick up what a customer expects and wants nor even the opposite. He seems to have his own mind and is not a reliable person to work with. It seems he was better while in employment. In conclusion, I personally doubt that such a business will ever flourish. Even if one were to work according to a book with Coastal, it would have to be a very big book, or, maybe an encyclopedia. I would have NEVER used them. I would not recommend this shop to anyone for any work exceeding $1000. A K Shair

AKShair / 9/11/2013