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South Bay BMW / Lomita, California

Rating: ★★★
6 years in Business
New Car Dealers, Used Car Dealers
Address: 18800 Hawthorne Blvd, Lomita
Postal code: 90504
Phone: (424) 201-0066
E-mail: pboesen@southbaybmw.com

Think We`re Expensive? Think Again.

At D`Macs we pride ourselves on outstanding customer service. We not only specialize in classic cars, but we also provide most all services in vehicle maintenance & repair.

Categories:
New Car Dealers, Used Car Dealers
Payment:
visa, discover, master card, amex
Services/Product offered:
Brakes
Tires
Open hours:
Mon - Fri 8:30 am - 9:00 pmSat 9:00 am - 7:00 pmSun 11:00 am - 7:00 pm
Brands:
3 Series, 320si, 323ti, 325, 325Ci, 325i, 325xi, 328i, 328xi, 330 Ci Convertible, 330 Ci Coupe, 330Ci, 330i, 335i, 335i Coupe, 5 Series, 525i, 528i, 528iT, 528xi, 530i, 530xi, 530xi Sports Wagon, 535xi, 545i, 550i, 6 Series, 633CSI, 645Ci, 650i, 7 Series, 735, 740iL, 750Li, 760Li, 760i, Bmw, E36 M3, M Series, M3, M3 Concept, M3 E30, M3 GTR, M5
Extra phones:
Pre-Owned Vehicles: (310) 939-7300Service: (310) 939-7300(310) 939-1857(310) 939-7300Main: (310) 939-7300
Languages:
English, Spanish

Reviews:

false advertising
Bad personal and bad advertising
salahelddin03 / 1/21/2013

Service department
They can not fix simple stuff. They wait until car is out of warranty to make money.
BMW cars seems to have all sorts of mechnical prolems after your warranty expires.
Imtiaz Malik / 5/2/2012

High Five to the service center
Bought my first BMW (sorry- not from South Bay) last year and have taken here for both services so far. It`s close to my office and they offer shuttle service so very convenient. The customer service is really good = very attentive to every detail . Got to be one of the best in LA.
Capabonga / 2/13/2012

BUY A NEW CAR AND PAY $1600 FOR THE OPTIONAL DENT PACKAGE
I purchased a new 2011 535i through European Delivery. When the car was delivered at the West Coast and through the dealer, it had a damaged rear bumper. They blamed it on VDC or port transportation and agreed to reimburse me for the $1600 repair I paid out of pocket and sort out the insurance paperwork through BMW; after it was done, my original salesperson had left the dealership. After innumerable email communicat... view moreions and hiding that fact my salesperson was MIA for weeks, they said it was not their problem and refused to reimburse me for it. After four frustrating months, it appears this dealer has systemic management problems and should be avoided. Senior managers would not even return a phone message after someone spent $60K in their delearship. DO NOT BUY A EUROPEAN DELIVERY VEHICLE THROUGH THIS DEALER! An otherwise great experience has been ruined by their internet department whose sole motive is the quick flip/sale with no care about the customer after the sale. BMW USA has acknowledged they can do nothing from their end about this company in transition....evidently their lack of quality assurance and customer service.

g650driver / 1/17/2012

I have had excellent service t...
I have had excellent service time after time, and I would recommend this location to anyone of my friends looking for a BMW in So Cal!
funinsouthbay / 10/14/2011

Great Service
I`ve had great service the last three times I`ve gone in to South Bay BMW. I love the service and I love my car, and I would highly recommend this place. Thank you so much!
sbfuninthesun / 10/13/2011

Customer service
South bay BMW has always shown me such great service. Everyone is very understanding, and always do their best to make me happy. My service advisor mark caudillo was awesome. I will refer any of my friends who own a BMW to go to south bay BMW!!! You will be very happy! Thanks south bay BMW!
Ohanna / 9/15/2011

Services rocked so good
I have to admit, going to South Bay BMW in Torrance, CA was a trip. Yes, it was terrible that my car, a 2006 M3 convertible, had to be serviced for hitting a speed bump a little too fast. But that`s the price of joy. My service adviser, Darryl Kwock, helped assure me that my car was in good hands and that I would not be left stranded. They even gave me a loaner car for the time my car got serviced. And DON`T ge... view moret me started on the people there. These guys were fantastic, fun and efficient at getting me in, out, and on with my day.
DanielSan / 9/15/2011

Did a good job
The did a good job for me. Got me a loaner too.
Charliec / 9/5/2011

Great Service
I read the reviews on here and figured with only 2 bad reviews in 7 years it must be pretty good.

Since then I have had my very old BMW serviced twice and my newer one serviced once at Southbay.

Even though my cars are old and older they have always treated me like I just bought a new one.

The important thing to me is that my cars were both fixed quickly and done right the first time.
walterwsg / 9/3/2011

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