Team Superstores / Liberty Farms, California

Rating: ★★★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 301 Auto Mall Pkwy, Liberty-Farms

Postal code: 94591

Phone: (707) 515-6474

Budget Transmission 1 Specializing In Automotive Repairs!

CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Reviews:

Great at what he does

When I first approaced the store; Dan was out talking to a customer that was just leaving. He had a smile on his face and said hello can I help you. From that moment on Dan have answered every question and concerns that I had in regards to purchasing a car. I have told all my friends what a great experience that I had in Vallejo and what great service Dan Wroten provided. When I asked him how many years he has been d... view moreoing this; he replied 32 plus I was not surprised by someone like him being in the business that long; he is great at what he does.

Verified9987 / 8/9/2011

Really loved the red color

I came to the Vallejo Team Superstore after searching Northern California dealerships for a 2012 red allure Hyundai Elantra. I originally worked with another dealership. They took my deposit and said the car would be in any time. However, after two weeks and no communication, I decided to look to other dealers. My car had broken down and I was going without a car...I needed a new car. I had seen the Elantra months b... view moreefore and had fallen in love with it. I really loved the red color and, since I don`t buy cars every day, I think I should get what I really wanted. As soon as I contacted Kari Jones at the Vallejo location, things changed. She was very friendly and I felt she really valued me as a customer. When I got to the dealership, the whole atmosphere was friendly and welcoming. They even had a sign on the car that said ""Hold for Teri."" I almost cried. As a woman who has not bought a car in over 10 years, I was a little nervous and intimidated. My previous experience with car dealerships always left me feeling like I had been taken advantage of. That didn`t happen here. Kari and her manager worked with me to ensure that I had a great car and a deal I could live with. They took the fear out of it and it actually turned into a very joyful experience. The finance department and service department were also helpful. Leslie Musante was very good at communicating with me and setting up my service appointment. She also had great advice to share. I would (and have already) recommend this dealership. Kari Jones, in particular, was wonderful to work with. I felt that I made a friend...it wasn`t as if someone was just trying to sell a car for the highest price. I felt she was honest and caring. I wish everyone had an opportunity to work with someone like Kari.

laurengr / 8/4/2011

Thanks for all the help Greg

My fiance originally came in to service an existing vehicle that had some appearant mechanical issues. After discovering that the condition of the car was too expensive to repair, we were left with a stressful situation to deal with. We were fortunate to have the Greg assist us in this matter. He was very helpful and listened to our situation, and was able to provide us with honest and unbiased advice. We decided to ... view morego with the option of purchasing another vehicle. Although we were reluctant to do so, he was very patient with us and was able to walk us through different scenarios and options that would work for us. We never felt pressured, and he was able to lead us towards vehicle options that best suited our needs and personal requirements. We ended up purchasing a new 2011 Chevy Equinox, and to this day we are very happy with our new vehicle. The experience started with a disasterous situation but ended with a pleasant and satisfying result. Thanks for all the help Greg and the entire Team Superstore of Vallejo!

modeawtrey4277 / 8/3/2011

Thank you Mr. Pilon

I WOULD LIKE TO THANK THE STAFF OF SERVICE DEPT. ESPECIALLY,MR.LUIS GONZALES.FOR TAKING CARE OF MY GM ACADIA DURING MY VISIT. I ALSO THANK YOU MR. Pilon for your help.I HOPE THAT YOU CONTINUE HELPING PEOPLE LIKE ME THAT NEEDS HELP,ESPECIALLY.ON AUTOMOTIVE ISSUES.

ChristinaStevens / 7/32/2011

True teamwork

I was very pleased with the service I received. The closest dealership to my house was the former Richmond/Hilltop dealership. However, since they have closed I tried the Concord dealership but was not pleased with their Service. I was doubting servicing my car in Vallejo because of the added bridge toll cost but I was glad I did. I was given excellent customer care from Technicians, Dane and Justin! They... view more took the time to go on a test drive with me and together they were both able to figure out the problem with my Tahoe. True teamwork on their part!

lubacummingham / 7/26/2011

kaga was an encyclopedia

I wanted to tell you of our recent experience at Team Chevrolet. We originally brought our HHR in for servicing and ended up buying a new Hyundai. Our first contact was with Mauricio Zanipatin. He is a personable and very knowledgeable young man. My husband wanted me to look at the Chevy Cruz, but when I sat in it I knew it was not for me. Mauricio suggested the Sonata and was able to give us complete de... view moretails about this vehicle. We were not able to test drive it that day, so when we returned we spoke with Kaga Fashanu. He was a walking encyclopedia about the Sonata and a joy to work with. In his very warm and friendly way he gave us all the information we needed to make our decision and we ended up driving the car off the lot that day. Past experiences with car shopping have not been very positive. I went in very guarded, but found everyone helpful, low key and very much wanting us to be 100% satisfied with our decision and purchase. And we are! The Sonata is a great car and if it hadn`t been for your fabulous sales team, I never would have even known about it. Our thanks and appreciation to all at Team Superstores for making this experience a truly great one.

earleybirdie / 7/25/2011

They are all very courteous and thorough

Yes, auto repair services can be a deal breaker at a dealership but with the friendly service folks and services that they provide along with an occasional discount/deal if you can talk your way through it well then of course I will make my way back here whenever time and funds will allow. They are all very courteous and thorough in explaining the services being done/provided with people such as myself who have li... view morettle to no knowledge of cars and a bit of off the topic conversation goes along well to get the day started off. Don`t plan on an up and go kind of wait. If you do plan on waiting for your car expect a fair amount of wait or the next best choice is the shuttle that will take you to your destination. I believe they offer this at most dealerships anyway. To sum it up, deal breaker when it comes to services but I will take the friendly customer service any day to get the job done.

giuseppinafina / 7/12/2011

Keep up the good work

I have been going to team for over 15 years and do not intend to stop. Keep up the good work

inge farness / 6/24/2011

We love our new car!!!

Just wanted everyone to know that our sales person Dan was wonderful!!! Thanks - we love our new car!!!

miguelina balke / 6/21/2011

A nice service team

My recent experience confirmed your reputation of professional and friendly team of emplyees. Everyone seems trying to help find and solve problem. Thank you for being a nice service team. The only issue is the distance from where I live (San Rafael), which no one can do anything.

Nicole Erickson / 6/10/2011