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Buerge Ford / Lawndale, California

Rating: ★★
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 11800 Santa Monica Blvd, Lawndale
Postal code: 90025
Phone: (310) 820-2631

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Reviews:

Reliable, quick service without the smile
I bring my Jeep Wrangler to the dealer maintenance department pretty infrequently. I`ve had the same service person for years, so that is nice. They keep the appointment and the car is ready when they say it will be. I usually just wait, typically just getting oil changes, minor maintenance, and tire rotation. It`s more expensive than the oil change only places, but they keep my records so I go. The waiting room... view more could use a serious upgrade though.
jericsmall / 11/24/2007

can`t return a phone call on a bet
this is easily the most unresponsive repair place I have EVER taken my car to. they don`t return calls; it took me 8 (yes, EIGHT) different people to find me the price of a part, and I still haven`t gotten the phone call back regarding the installation cost. (no, one person cannot give you the cost of the part AND the cost of the installation; you have to talk to two people and add it up yourself.). when my car wa... view mores in the shop for a week, I never got a call telling me what the problem was, and I left messages twice a day.
they do know Jeeps; they do warrantied service, but other than that, I`m finding another place.
afwhitacre / 9/20/2007

bad repair dept.
They charge $90/hour to do simple work on a Dodge truck -- which would be OK if they fixed the problem and didn`t create more. After quoting $23 over the phone as an estimated cost, it jumped to $250 for a simple part installation on the steering wheel. It was another $250 to glue back on the side-view mirror and reattach the wire after someone maliciously broke it off. After picking up the car I find that the tur... view moren signals now do not work... obviously no one test drove it. Bottom line: find an independent repair service. Going to a dealer like this one is like giving them carte blanche to rip you off.
fispznn / 5/31/2007

Perfect
Frank is the best salesperson around! No pushing, no hard selling, he just listens and gives you what you want. And the service department is top notch.
Bush / 5/22/2002

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