Rancho Chrysler Jeep Dodge / Lakeside, California
Rating: ★★★
New Car Dealers
Address: 8010 Balboa Avenue, Lakeside
Postal code: 92111
Phone: (800) 671-5914
O?Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?¦Better Prices, Everyday!
O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger, more
Reviews:
Best buying experience
Great buying experience!
Excellent second time buying experience at Rancho Jeep. Sebastien made the second time around buying experience easy, smooth and speedy. From test driving several vehicles to driving our new Jeep Compass home we were in and out in less than three hours. Sebastien was able to get the vehicle we wanted with more options than we expected at a lower price and within our budget. All around grea... view moret buying experience. You have definitely earned a return customer.
sdgonzo / 3/22/2012
Great first experience!
I had a very good ??first experience?? at Jeep. I received very speedy and courteous service by Marley in service and Gus in parts. Their teamwork made my first visit very pleasant even if we were there due to an inconvenience, which was no fault of Jeep. Thank you Marley and Gus, your individual effort pays tribute to the entire team at Jeep. I have great confidence in the future service(s) I will receive at Jeep.
Kristy02 / 3/21/2012
Happy Purchaser of Chrysler 300
March 2, 2012.
Kevin Tran was my salesman for my new 2012 Chrysler 300 purchased a week ago. He is very knowledgeable about the various new models offered by Chrysler Motors. Kevin is also a great resource regarding the various models and their unique specifications. Ultimately, I chose the base 300 car with leather and the better transmission. What I liked and admired about Kevin the most, is that he is hel... view morepful and has a very easy going nature. He is not pushy, just very caring!
Hermond Morad is the sales manager that I worked with in purchasing my new car. Unlike most sales managers, Hermond is jovial, helpful, talented and a terrific communicator ? genuinely a joy to get to know. Importantly, I liked the fact that he was willing to be very competitive to earn my business. I had done my research ahead of time and knew exactly what other dealers throughout California and even Washington were offering on the Dodge Charger and the Chrysler 300. Hermond earned my business and I am extremely happy with the price.
Adolpho Villanueva was my finance guy that I worked with and he too was a joy to work with. He smiled the whole time even though it was midnight on a Friday. I had taken my time to evaluate all of my options on a Dodge Charger versus a Chrysler 300 for my specific car and negotiate the price. Adolpho got me excellent financing with Chase Bank and was very friendly as well.
My Chrysler 300 has the 8-speed transmission with the 3.6 liter 6-cylinder Pentastar engine that gets amazing gas mileage on REGULAR fuel. It has an incredibly smart interior, superior electronics, excellent safety features, has very well-built construction and is luxurious. All of this while having a very reasonable price. It cost about half of what the 2012 Audi A6 was going to cost me. The A6 was my original choice for a new sedan. When it came done to signing the sales contract, I just could not justify the expense of the Audi A6 which operates on PREMIUM fuel and honestly does not look that much better.
I had never owned a Chrysler, Dodge or Jeep product before. However, Avis had rented me a 2011 Dodge Charger on a recent 2,100 mile business trip. I was so impressed with that car, that I knew I had to look at Chrysler products when I bought a new sedan. My 2012 Chrysler 300 lacks nothing in comparison to ultra-luxury brands that I have owned. I am a ??Car Guy,?? ??Car Nut??, car enthusiast and don?t want to brag, but I have extensive experience with many luxury and ultra-luxury automobile brands. Over 3 decades, I have been fortunate enough to afford to purchase an Audi A8L, a Bentley Turbo R, 4 Lincoln Continentals, 3 Jaguar XJ sedans, 3 Roll-Royce motorcars and 2 Volvo sedans. I only mention this because my expectations of a new car dealership are extremely high.
Rancho Chrysler Dodge Jeep does not disappoint! Although the facilities are not as nice as those ultra-luxury brands and honestly need to be updated, it is the people in the dealership that really matter to me. Kevin Tran, Hermond Morad and Adolpho Villanueva have made a very favorable impression on me. I would not hesitate to recommend Rancho Chrysler Dodge Jeep to any of my friends. Make sure to ask for Kevin Tran as your salesman at cell phone 619-793-9578.
*This is an unpaid endorsement based only upon my own observations! Well, I did receive an unsolicited full tank of gasoline and Kevin gave me a free ride to pick up my old Volvo left at the dealership. I rarely write glowing reviews as I am generally regarded as a negative minded and hard to please attorney.
Stephen Solomon / 3/2/2012
Excellent service department!
I was bringing my Wrangler in due to a recall notice on a possible programming issue. I have to say that I almost immediately noticed a significant improvement on how my Jeep ran (wish I?d known it was supposed to run that good for the past two years). We had always attributed the previous performance issues to a smaller engine than we had in previous vehicles - obviously that wasn?t the case. It?s running great now.
SherryCn / 1/30/2012
Worst car buying experience ever
Went to Rancho to buy a 2010 Challenger, the internet folks were the worst, had very little knowledge of the car.They were pushy and rude, the whole staff needs to be taught that customers are their job. The service department is even worse. Overall a very bad experience and would never reccomend this dealership for anything except to shut down.
scatpak / 6/8/2011
Terrible Experience
Do not visit this dealership. Unethical and shady - from the Sales Advisor to the Service Manager. If you want to leave with a properly diagnosed and working Jeep this is not the location for you.
Anonymous Anonymous / 8/5/2010
Extremely Bad Experience
Took my Cherokee in for an oil change because they had a coupon which included a 23-point inspection. While they had it they noticed that the airbag needed to be replaced due to a factory recall (fine, did it at no cost). They tore up the console & screwed up the shifter (not aligned), and the gears were jumping in & out of place as a result. Had to take it back for them to fix it. Long story short, they ended up cha... view morerging us $500 for their incompetence, also their service manager was rude, obnoxious and didn`t budge. NEVER VISIT THIS DEALERSHIP.
It was a horrible experience from all levels.
It was a horrible experience from all levels.
clachmay / 8/28/2009