Sterling BMW / Laguna Woods, California

Rating: ★

29 years in Business

New Car Dealers, Automobile Body Repairing & Painting, Truck Body Repair & Painting

Address: 3000 W Coast Hwy, Laguna-Woods

Postal code: 92663

Phone: (949) 645-5900

A Dealer, A Broker, A Friend. We`re here to help. "Guaranteed Credit Approval"

Proudly Serving Southern California ? Since 2005 ? With Quality Vehicles , This Is an Independent Family Owned DealerShip , Providing Only The Best Quality Cars For Our Customers , With a No Pressure Enviroment. It Makes it Easy To Make Your Decision On Your Future Car , Our Staff Is dedicated To Making Your Experience A Special One !!

Categories:

New Car Dealers, Truck Body Repair & Painting, Automobile Body Repairing & Painting

Payment:

discover, visa, mastercard

Open hours:

Mon Open 24 HoursTue - Fri 9:00 am - 9:00 pmSat 9:00 am - 7:00 pmSun 10:00 am - 6:00 pm

Brands:

Bmw

Reviews:

DON`T Trust them! They lack integrity. (Be Cautious.)

As simple as this may seem, it boils down to customer service. When Dustin said he was going to get us floor mats, we expected floor mats. He offered to ""go up the hill to their service center to pick them up"" while we were there purchasing. Or, he said he could ""Fed-ex them"" to us. We said we would like them that day. That dept. was closed, but he would fed-ex them to me. Long story short, it`s been over... view more 1 1/2 months, and my wife has called 4 times; I`ve called twice. And, now I`m going to go down there in person to interact with and in front of customers. I believe in integrity. Floor mats are pretty inexpensive; it`s the principle. Also, we noted some dog hair in the used car we were purchasing (in the trunk.) Dustin said he was sending it to the back to get the tank topped off and get that vacuumed up. He didn`t-- and we didn`t check. Now I have to wonder how much integrity there is in the extended warranty we purchased. It`s a common theme I`ve been reading with other reviews... DONT trust them.

travelisfun / 9/10/2011

Sterling BMW SUCKS!!!

Basically, they have SCREWED me out of my hard earned money by giving me a very high lease payment. And Oliver is a real jerk. Buyer beware here!!!

Unhappy with Sterling / 5/28/2011

screwed in the Service dept

Just got my car back from Sterling BMW. Don`t get me wrong, really friendly people. But $639 for an oil change and brake fluid, I would rather hang out with my enemies. ARE you kidding me?? In these times and you still want to kick people when there down? Thanks for nothing. I will never be back again. Included in the price was $140 for telling me a part was broken which is why I went there in the first place. STAY ... view moreAWAY FROM THESE PEOPLE.

Unhappy1 / 3/31/2009