Metro Car Wash / Laguna Woods, California

Rating: ★

29 years in Business

Auto Repair & Service, Automobile Detailing, Car Wash

Address: 2950 Harbor Blvd, Laguna-Woods

Postal code: 92626

Phone: (714) 546-8191

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Categories:

Automobile Detailing, Auto Repair & Service, Car Wash

Open hours:

No info

Reviews:

Keep away!!! . On 6/19/13 I took my brand new Ford Edge in to be washed and waxed. Even before the waxing was complete I noticed damage such as pitting and swirl like scratches all over the rear bumper. I immediately called the manager Mike over to look at the situation and his response was that they didn`t have anything that could cause that kind of damage. He advised that I call the owner Frank on Monday which I ... view moredid. I got the same exact response from Frank. Both were rude and short with me. I said of course a buffer could have caused this if the pad were contaminated with some sort of grit/ pebbles / road debris. I asked him if he even wanted to look at it and he said no, that I should contact my insurance. Why would I do that? They didn`t cause this. In short, they will deny causing any type of damage knowing the majority of people will give up . But I won`t, especially because of their arrogance. I`ve been a 10 year customer! So instead ,I`ve contacted his insurance ! It`s Platte River Insurance. (800)475-4450 , x 1355. Metro`s Bond/ policy number is 41062492. Anybody that experiences damage should just contact the insurances company direct and don`t think these are honorable people who will do the right thing. They`ll cheat you in a minute, long term customer or not.

milanthomas.valter / 6/25/2013

Not good at all. I have an SUV...

Not good at all. I have an SUV so they charge extra so I watched as they washed my car. They never washed the top. Even when my car was being wiped I kept waiting for them to get a ladder and do the top. When the person finished I (emphasis added) had to point out that the top wasn`t cleaned. I stepped up on the driver`s side and looked for myself. Sure enough it was as dirty as when the car was initially going throu... view moregh the wash. The guy did wipe it down and it did get clean, but I won`t be going back to this place ever again. I only tried it because I go to a grocery store near it otherwise it would be too much out of my way just to get the wash. I would go out of my way IF they were worth it, but they aren`t. Don`t bother, not worth the time nor money.

GlenNevis / 6/22/2012

STAY AWAY FROM THIS CAR WASH!!...

STAY AWAY FROM THIS CAR WASH!! THEY DESTROYED MY CAR when I took it there to get it detailed. The owner Frank and his manager MIKE are nasty and are crooks. NO customer appreciation. If you take your car there your taking a huge chance in something happening to your car. Read all the reviews there terrible. I can`t believe there still in business.

RichardBrooks / 5/8/2012