Natomas Auto Body & Paint / Knights Landing, California
Rating: ★★★
Auto Repair & Service, Automobile Body Repairing & Painting, Truck Body Repair & Painting
Address: 829 Del Paso Rd, Knights-Landing
Postal code: 95834
Phone: (916) 925-3565
"Where Excellence is Our Commitment"
Written Lifetime Guarantee On All Repairs, Insurance Claims Specialist, Unibody-Frame Work, FREE Estimates, Foreign & Domestic, Rental Cars Available, Free Local Tows, 24 Hour Towing, Courtesy Transportation within Local Area
Reviews:
They have not been good for a few years
Within a month after getting back my car, the clips on the side of bumper fell off but when I took it back, the estimator who handled my case told me that it was because someone had backed into my front bumper which did happen - shows signs of circle above the license plate and a dent in the middle of the front license plate nothing else but not big enough to cause - but not enough for what she claimed. At the time... view more, I didn`t argue with her and she succeeded in fooling me. I am mad as hell about it because recently my bf told me that she lied to me and that those clips should not have popped out like that. She no longer works there.
manda777 / 3/7/2011
Great Shop
I had repairs done to my toyota matrix at Natomas Auto Body & Paint on Del Paso rd. They truely surprised me with their great service. The girls in the front were extremely welcoming and I was set up with their AAA estimator Tamara who was wonderful.Even though my insurance would have paid for a rental car I did not really need one so their staff gave me a ride home, it was quite convenient. Tamara kept me updated o... view moren the status of repairs the whole time my vehicle was there. When I came to pick up the staff was bright faced and seemed truely happy to help. Tamara took the time to go over the vehicle and final estimate in its entirety. They seem to pay much attention to the details. The work done to my vehicle was top quality, the paint matched beautifully and the vehicle was cleaner than the day I bought it from the dealer. Ive had repairs done elsewhere in the past and Ive never been treated so well. I would highly suggest anyone to this company. I rarely give reviews on companies but I was completely happy with the experience and believe credit should be given where it is due.
BrodyBoy87 / 12/24/2010
Praises for Natomas Auto Body & Paint
Last weekend, my van got side swiped in a parking garage. What I thought would take weeks to fix took mere days at Natomas Auto Body & Paint. The work was done quickly and completely, and I was updated daily by the receptionists, my estimator, and the www.natomasautobody.com website.
bonquiqui235 / 7/27/2010
Awesome Repair Work and Excellent Customer Service
I recently got in an accident and Natomas Auto Body & Paint used their tow service to pick up my vehicle with no additional charges. They worked with my insurance company and had the repair done, and my car back to me within five days. Their receptionists and estimators were very helpful and friendly.
dianna0007 / 7/22/2010
Lousy service
They used to be great! This last time we used their services they got paid by insurance and DID NOT complete the work and part of the repairs they did have already fallen apart!!!! We left numerous messages and no one ever returned our calls about when the work would be finished. Plus, they`ve never finished a job when they said they would. Repairs have always taken longer than expected.
dstater / 4/2/2010
Good Work But Rude Staff
I`ve taken my cars her a few times, they do a pretty good job, but their staff is rude, especially Sandra. She should really be taught some customer service. The main receptionist was nice, although I could hear arguing in the background each time I called.
If you want pretty good work done & don`t mind attitude, take it here... or just ask to not deal with Sandra.
If you want pretty good work done & don`t mind attitude, take it here... or just ask to not deal with Sandra.
Truthful1111 / 3/5/2009