Midas Auto Service Experts / Jackson, California

Rating: ★

Auto Repair & Service, Automobile Parts & Supplies, Brake Repair

Address: 12470 Jackson Gate Rd, Jackson

Postal code: 95642

Phone: (209) 223-1455

Call today or visit our website for an Instant Quote or to Schedule Vehicle Glass Service

? A & E Automotive has been serving the Cypress area since 1991. We learned that manager John Fox began his career as a technician and has been manager of this shop for over 7 years. His team of two very experienced technicians have nearly 70 years of combined experience and is lead by Richard who is ASE Master Certified. Their tools and equipment are what we would expect to see in one of our Top Shops and all work is backed by a 12 month/12,000 mile warranty. Customer amenities include a local shuttle service, WiFi internet access, towing service, and convenient after hours drop-off.

Reviews:

I called to get a quote to replace a fuel pump, strainer and fuel filter. They told me it would be 415.51 of which 150.00 would be parts and the rest would be labor. I told him I had been to Napa and they quoted me about 135.00 for all my parts they told me don`t worry they would handle every thing. When I picked up my car I tried to ask questions about the bill and how the repairs went no one could tell me why the d... view moreifference in prices nor could a Manager be found due to them being so busy . I paid what i was quoted then went home. After further review i found that the Napa Fuel pump by Delphi #DFP FE0110 Cost 99.99 the Napa Strainer Delphi #DFP FS0177 cost 16.99 and the fuel filter they got from O`riellys right next door cost 10.99 for a total of 127.97 plus tax they charged me 160.18 for fuel filter 30.58 for strainer and 24.99 for the fuel filter for a total of 215.75 it is a crying shame that when i went to speak with them today they told me since i signed the slip so i could go home i had no recourse and one of there managers said i was lucky he would have charged me more. He told me that it is standard to charge a customer 75% markup on any part. further more they had no delivery charge which i already confirmed. Being in a small town trust is a huge issue and so said that they had every bay filled and people waiting to get work done and no one realizes they are being screwed on there prices. Next time you go there find out where they got there parts from and go to the source you will be shocked to see how they get ya.... So my last word was by Management telling me "Oh Well"..... Lesson learned.....

JamesStr / 8/21/2013

Father brought his car to Midas due to a dead battery. They told him that he needed a battery and a alternator, which he had Midas do. Next week he visits me and the car was making a grinding noise. Found the alternator belt which they took off and reinstalled last week was old and obviously missing sections of rubber. He took it back to Midas and Midas had the gall to charge labor to install the belt again, even... view more though they could of done it the first time with the alternator just for the cost of the belt. They told my dad, "We only change belts if you tell us to", yet they told Pops that he needed the battery and alternator changed. Poor mechanical skills, suggest taking your car somewhere else.

karlowens / 6/19/2013