ACA Automotive / Hawaiian Gardens, California

Rating: ★★★★

Auto Repair & Service, Automobile Parts & Supplies, Brake Repair

Address: 5101 E Willow St, Hawaiian-Gardens

Postal code: 90815

Phone: (562) 421-1905

TAILORING THE SERVICE EXPERIENCE

Car,Truck & Motorhome Repairs-Foreign & Domestic ACA Automotive is Long Beach`s premier dealer alternative for automotive repair. Providing complete automotive repair for every make and model;while tailoring the service experience to the individual customer has made ACA Automotive a world class facility.Offering 28 service bays. We Offer a 2 YEAR/24,000 MILE WARRANTY on most repairs

Reviews:

Great customer service, minimal wait time and great value when you use their coupons! Do your car a favor and take it to ACA Automotive.

JacqAtaq / 10/27/2013

Bad Service and Illegitimate Estimates! Went there, filled the paper work cause I`m a new customer and service center guy wrote an estimate for brake fluid flushing and a replacement of the exhaust muffler hanger. This is what they told; brake fluid flush - $189.99 when clearly the display up front said $79.99 and even though I told them straight forward all I needed was the exhaust muffler hanger replace they sa... view moreid $80 for inspection only! I skipped right out of there. Got the brake fluid done for $60 and the exhaust hanger done for $25. Got it all done for $5 more than the inspection! All I can say, never will I go back there again. They are clueless people that abusive customers who don`t know that much in detail about their cars.

ericls12 / 2/3/2013

VERY DISAPPOINTED CUSTOMER ! I CANNOT RECOMMEND !

Not a good shop to bring your car. A days work takes several days. A preliminary quote ended up more than double in the end where they suggest many parts needing replacement. Their goal is to list you as many parts for replacement so they can charge you more on labor as well. Take note that ACA in corner WIllow & Clark is using generic parts. When you know that your car needs a good branded parts, bring it to your ... view moredealer service instead of ACA. The dealer may quote you $50-$100 more on parts & labor but your are certauin of the service. ACA is just an average or below average auto repair shot. I will not bring my car again at ACA automotive corner Willow & Clark, in Long beach CA. I am very dissatisfied !!! I cannot recommend this auto repair shop to anyone. Stay away from this dealer. Bring your money and business somewhere else where you can get the right return for your bucks.

consumerhonestreview1 / 4/28/2012

BAD SERVICE, I WILL NEVER GO BACK!!!!!!!!!

I recently took my vehicle to ACA and they kep my car for 3 days, they charged me $430 bucks to do a full service and to fix my squeeking breaks. I got my car back only to find I didn`t have any windshield wiper fluid, the breaks are squeeking as bad as they were before bringing it in, and I had gressy hand prints running all along the hood on both sides. I called to complain to a manager and was told they would call... view more me back, but they never did. I called again the next day and they told me to drop it off again for another day which forced me to rent a car for my road trip because my car was still broken. Then when I get home and bring my car in they tell me they need it for another day which leaves me without a vehicle yet another day........ These guys are thieves and I will never bring my car back to them and I recommend you find a different shop to go to if your thinking about using them!!

JP81 / 2/7/2012

These men are incompetent or l...

These men are incompetent or liars. They could could not even tell me what was wrong with my Saturn, let alone how to fix it. This cost me $90 for them to try to fix a ?ˆ?Check Engine?ˆ™ light at which they failed miserably. Next, they tell me that it will cost me additional $?ˆ™s to find the problem and that may not even be enough. Either, they think I am stupid or their ?ˆ?limited English speaking technicians?ˆ™ do not know ... view morewhat they are doing.

dwgluvnman / 10/19/2011

Big Expectations, Huge Dissappointment

I came here because ACA was the only local shop other than the dealer that was certified to work on hybrids, so I took my Honda Civic Hybrid in for transmission trouble on 8/5/11...spent $450 and it took 2-1/2 days on repairs that didn?t take care of the symptoms. Customer service guy (Dave) even called me on 8/15/11 for a survey...I complained and he promised a call back the next day to provide a discount but NEVER ... view morecalled back. Then, my car breaks down on 8/18/11 the way home ONE WEEK after the $450 repair with a total transmission failure. I end up towing it to Honda and trading it in at a loss. They have a lot of good reviews but I got them at the absolute WORST and cannot recommend them at all. I have not ruled out a complaint with the BBB.

Jamescl / 8/25/2011

You will be amazed the first, ...

You will be amazed the first, and every time you go to this place. The people are wonderful, and make you feel very comfortable being at an automotive place. I will never go anywhere else. Ask for Victor, Jeff, Maurice, or Adam to help you. They are truly the best.

MaverickStone / 8/14/2011

OUTRAGEOUS

Why not 10 stars. Where can you find trust, fast, and outrageous quality repairs and service.

kindheart5305 / 8/13/2011

You would be very hard pressed...

You would be very hard pressed to find a more trustworthy auto repair anywhere. They refuse to sell you something that you do not need. They are approved by AAA, in which i have been a member for the last 14 years. AAA recommended this auto shop to me, and i am so grateful and richer. I was told by the dealer that i needed a whole laundry list of work performed on my Ford truck. Low and behold, all that i really nee... view moreded was a new belt. The service adviser Jeff , took me out to my truck, and went over all the recommended services that the dealer suggested, that were not needed. Where would you ever find that.

perserverence / 7/5/2011

Yes,Yes,Yes. This is the place...

Yes,Yes,Yes. This is the place to take your Jaguar for any repair. They are honest,quick,and will save you $$$$ wherever they can. I was sitting in the waiting room, with about 5 regular customers that was continually raving about this place. I will be back with our family cars, and will recommend them to anyone that i know.

cantstopeating / 6/31/2011