Doug Hampton`s Auto Repair / Greenfield, California

Rating: ★★★

Auto Repair & Service, Auto Transmission, Automobile Customizing

Address: 1054 Terven Ave, Greenfield

Postal code: 93901

Phone: (831) 754-4431

We have been using this shop for years and never had a mishap until recently. We took our car in to have the transmission fluid flushed which is a basic simple job. The transmision itself was running perfectly. We get a call several hours later that while they took it out to test drive the transmission somehow burned up and now we would need to pay $6,000 to fix it. It went from $100 to $6,000! This should have been ... view morewhere we stopped going there but felt maybe they were being honest so decided to continue giving them business. We had another relative go in to have a wire fixed because his head lights were not turning on. The shop said the part would cost around $300 so my relative paid that and picked the car up. The following day the lights would not work again so he took it back. Now the shop says there`s another part needed that would be around $600. Just total BS. Luckily my relative was able to find the new part online and took it elsewhere and saved almost $400. The final incident was a repair to my car window. 2 years ago on a trip to Salinas my driver window would not roll up. We took the car to Doug`s and they attempted to try and glue it in place. I was charged $300 for a glue job and it seemed to wpork for about a week. We called them to let them know the windo was still not working so Douf said next time I`m in town bring it by and they wou;d just charge for a new part to be installed not the labor. This past December I was in town so took my car back to Doug. He said it needs a new window regulator which cost $162. Several hours later my car was ready and the window worked for about 3 more weeks. I cou;ld not roll it up or down at all so had to take it to my local mechanic is San Diego. After they took everything apart and looked at the work Doug`s shop did, they called and asked me to come down. There was not a new regulator put in at all and the glue job they did was crooked and ruined my glass. Not only did I need a window regulator I now needed a new window! The regulator was going to cost $110 (a lot cheaper then the supposed regulator Doug put in for $162). When I called Doug to ask him about this he denied saying he put in a window regulator and he only put a new ""rail"" on the current regulator I had. Still don`t see how that would cost more then an entire new regulator. Thankfully my San Diego mechanics got it fixed and sent me home with the old parts so I could see just how bad I was ripped off. Dishonesty will get you no where and I look forward to sharing this story with everyone from my hometown of Salinas.

Truth and Honesty / 1/31/2012

Have been taking my vehicles here for years. All stated with doug building me a custom rearend. The best fix he ever did was to save me 350 dollars. Turns out after further investigation it was wiring and not a new fuel injector. If you want top repair work done right! Go to doug I still am! Brian

Brian W220 / 8/30/2011

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