Audio Land / Fresno, California
Expert Technicians & Comprehensive Service. Find A Location Near You.
At BMW of Murrieta, we are committed to complete customer satisfaction in all aspects of the BMW buying and BMW service process. We pride ourselves on a high level of professional sales, service and support. We work hard to get you into the vehicle that you have always wanted. That new BMW is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. On our BMW of Murrieta website you can order genuine BMW Parts, schedule a Service Appointment, or print parts/service coupons at any time. Come visit the dealership in person and browse our beautiful BMW showroom.
Reviews:
I took my Suburban to this place to get a DVD system put in about 4 years ago. Had a DVD player put in dash, video in passenger visor, and a fold down in center of roof. Had them install wireless headset system.
Get home and kids want to try it out.. They put on headphones ..no sound.. Gues what the idiots did? They put the sound sensor for wireless head set i... view moren front of fold down monitor, It blocked system when down. I took it back , guy sits in front seat and puts on headset, It works fine... LOL finally had him sit in back...""ohh crap, never had that happen before."" so they put another one behind monitor, Yes have 2 sensors because they couldn`t take out first one and leave hole.
This system never has worked right. I have taken it back between 15-20 times. We have never watched over 3 movies in their entire lenght without problems. I took it too Washington , the visor monitor got so hot it burned my hand. When I got back they said the visor monitor was bad and out of warranty. I paid to replace. The fold down started messing up, same thing paid to replace.
Now neither monitor works ..goes in and out and says no signal. Took it back again on Wednesday. They had some new tech working their , he said the dvd player was crap and needed a signal amplifier to which they wanted to charge me $69.00.
I asked them if it needed it , why didn`t they put it in to begin with.. They had no answer.. The new tech they had was very professional and nice. He said the system was installed wrong and was crap. He also said that he was sorry how I was treated and was going to quit that day. He could not believe how they talked to me. He said that shop was the most ridiculous place he has ever worked...
When I talked to the ""sales floor "" people , they didn`t give a crap..As I was waiting , I was looking online at all the reviews on here and the BBB.
I asked the guy , have you seen these horrible online reviews about your shop?
He replied ""we don`t give a SH*t what people say online or the BBB.""
He told me to get my vehicle out of their shop and leave... I did.
Seriously people .... That place is a scam.... Stay safe and stay away