Kia Depot Sales Dept / Fountain Valley, California

Rating: ★★★★

6 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 909 N Grand Ave, Fountain-Valley

Postal code: 92701

Phone: (714) 912-2250

O?ˆ™Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?ˆ¦Better Prices, Everyday!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Categories:

New Car Dealers, Used Car Dealers, Auto Repair & Service, Automobile Leasing, Automobile Parts & Supplies, Automobile Accessories

Payment:

master card, discover, visa

Neighborhoods:

Saddleback View

Open hours:

Sales: M-F 9am-8pm; Sat 9am-7pm; Sun 10am-6pm Service: M-F 7am-6pm; Sat 8am-3pm; Sun Closed

Brands:

Kia

Reviews:

Great customer service - very professional

Great little dealership. Kait is amazing. Very helpful and warm and frendly. We will be back and we recomend kait And Kia depo to everyone.

jbarbarella / 4/2/2013

Great Sales Service

My husband and I bought a 2012 Sorento from this dealer. The sales lady, Kimberly Ramirez, was very helpful and not pushy at all. I would recommend this dealer to my friends and family.

Roxannam / 3/19/2012

Great Dealership to buy your next KIA!

I went to the Kia Depot to test drive a Forte Koup. Daniel approached me right away, he was very friendly and easy going (not like your typical pushy car sales men). He got me right into the car I had my eye on and took me for a test drive. He was very helpful in going over my options to lease or buy. The process was quick and easy and I would recommend this particular dealership to my all friends and family. Thanks ... view moreDaniel for making my car buying experience quick and painless!

CherieM / 1/28/2012

Sales - John S.

John S. was a fantastic salesman! I had tons of questions and changed my mind A LOT during the reserach process of trying to purchase a new car. John was available for questions whenever I called or emailed and ultimately helped me make an informed decision about what car to get. I would recommend anyone in the market for a new car stop by and check out this dealership and John as a salesman in perticular. Super ... view morehelpful!

jamiebraids / 1/19/2012

Mr. John Schoenholtz will beat any deal

I am really happy with the purchase of my 2012 KIA Forte. The sales man Mr. Schoenholtz was able to beat a competitors quote with our no problems. The entire process was stress free and never did i fell pressure to buy a more expensive vehicle. So thank you KIA Depot of Santa Ana California for saving me money on my new car

jcontre555 / 1/4/2012

terrible customer service

This was the worst customer service I`ve ever experienced. I wish I could give them zero stars. Don`t waste your time with this place because they will certainly waste it for you and leave you with nothing but frustration. I dealt with a salesperson who was nice and seemed to know what she was doing until something went terribly wrong overnight. After finally sorting out all the details, price, financing, etc.,... view more I set up a time to come pick up the car the next morning. She called me when I was 5 minutes away to tell me that the car was gone and gave me a story about somebody selling it after she left work even though she put the sold sign on it. I asked for her manager`s name and contact which she never gave me. When I found it myself and contacted him, he was extremely rude and never admitted there was anything wrong with what happened. His story about why the car wasn`t there was completely different from hers, which makes me think they are either very confused or somebody is lying. He said if I didn`t like the customer service at Kia Depot, he didn`t want to sell me the car and said he was doing me a favor just by looking for it. Whatever bad reputation dealers have, this guy took it to a whole new low. Needless to say, I took my business elsewhere and when Kia Depot called me days later to try to sell me the car, I didn`t bother wasting any more time with this place.

gotopinions / 12/28/2011

Well this is very bad buisness...

Well this is very bad buisness. If this the same establishment where this Joe works.That has you look at the paragraph that primarily pertains to the waranty.It appears this Joe thinks most people are ignorant.He should read the paragraph below. It speaks about parts brought back prior to sixty days. With the exception of elextrical parts. When a customer returns a part back ,the customer should be refunded right the... view morere and then. The best thing a person can do is speak to Joe`s supervisor. He will give you the refund ,like he should. Joe should just treat people like he wants to be treated.Don`t give any customer difficult times.

Linda.M.M. / 7/19/2011

Well it appears that Joe from ...

Well it appears that Joe from Kia Depot ,wants to make me wait ( 3 weeks ) just to get a refund.Appearantly according to Bill of Good Year on Brookhurst ,next to Calif Girls.Bill informed Brian and possibly Ron.That the ( Transensor ) From Kia Depot,now in Garden Grove was defective.When I tried to get a refund.Joe refused. He stated I must wait ( 3 weeks). This is very bad buisness. Also they still don`t sell the lo... view moreng block with timming chain,new head, water pump.For the 1998 Kia Sephia LS.

Mr.Grip / 7/17/2011

This is to be a great place to...

This is to be a great place to buy car parts.But recently my mechanic Bill of Good Year on Brookhurst,in Anaheim ,next to Calif Girls. Well he told Brian the son of Ron the owner that the (Transensor ) that I bought from Kia Depot was bad.Joe of Kia Depot,refused to give me a refund.He stated I had to wait three weeks to get a refund.This is very bad buisness.Joe ,stated his general manager some how would contact the... view more manufactorer that made the part.Then after three weeks I could get the money for the part.All cusumers please be aware of this place.Calif Evidence Codes:801.70 and Section: 795.With live news cameras ,twenty twenty ,sixty minutes. Also You Tube.Watch as Joe will possibly refuse comment or his boss. While being filmed. I forcast they will plead the fifth ammendment.

EZIKIEL / 7/17/2011

Billy Phan of Kia Depot

I went to KIA DEPOT just to have my vehicle checked but ended up buying another car(SOUL) for my son as a present for his birthday and graduation. All because of the charm and professionalism of the agent named BILLY PHAN. He is not too pushy and waits until I decide what I want but presents me with different options. He made sure I was comfortable as I wait for everything to be processed. I like the way that he conv... view moreerse with us his customer/buyer. I had a good experience buying the car for my son that I would recommend KIA DEPOT to everyone who asks me about my cars(SORENTO and SOUL) and ask for BILLY PHAN. Thanks Billy for the pleasant experience.

Paul Samuel / 5/31/2011