Pacific Audio / Folsom, California

Rating: ★★★★

Automobile Parts & Supplies, Automobile Radios & Stereo Systems, Consumer Electronics

Address: 7359 Greenback Ln, Folsom

Postal code: 95621

Phone: (916) 729-4300

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Reviews:

Never let down

i just wanted to take the time to say thanks to john and the whole pacific audio staff. i am i returning customer and have never been let down. they work quickly and the results are professional. i have had my whole system wired and even an electrical upgrade that john personally helped me with. i would absolutely recommend this shop to anyone looking for great customer service and a profession install

rjrod27 / 4/31/2012

Fast and Professional

This is the second time and second car I`ve brought to Pacific Audio to have an alarm installed. Their prices are great and affordable and their customer service is awesome. Definitely recommend this place to anyone looking for a good yet inexpensive alarm.

Jeisson B / 4/4/2012

Personable, accomodating, and fast

From start to finish, the staff accomodated my needs without any high pressure sales. I sat on the couch in the lounge area and worked on my lap top. One of the associates offered me a bottle of water while I waited. I was surprised to hear that my vehicle was ready. I was welcomed to sit as long as I liked to finish what I was doing.

Thank you!

californiaking1 / 3/26/2012

Great work

I brought my 3000gt VR-4 to get an alarm installed. amazing work! They set up the remote start, turbo timer, and a safety switch so i dont run myself over. I can`t see a single wire everything well hidden.

Dustin K / 1/25/2012

Word of Warning

Stay away if you can. Very good at sweet talking into deals but the work they do is very low quality. When asked them to fix a problem they blamed me to tampering with it and said no.

1hotSS / 9/20/2011

pacific audio

ok, i love this place, i been going there for 2 years now and they always take care of me.never had issues with them at all.great installation work very professional job unlike audio express they did a crapy job on my car looked very unprofessional.so i am glad to recommend all my friends and family there. awsome work guys!!!

remaesparza69 / 8/4/2011

John your amazing.....thank you

On Thursday night I had some car stereo trouble that made my running lights and my dashboard lights to quit working. It just so happened that i buy all of my electronics from here, so I took the car in to get it looked at. It was almost 7 oclock and there wasnt one hesitation from John to help me even though they didnt cause the problem. Some nim whit decided he could hook my stereo up proper but failed to connect t... view morehe right ground wire in my honda to the right wire. I had some loose wires as well that hit metal. He fixed the problem, told me that hondas have different ground wires than normal and i should have never let just a random fix my beat. If it werent for john my whole car computer would have be ruiened. he is amazing and knows what he is talking about. Thank you pacific audio...... I will always be loyal to you.

tipsytink / 7/17/2011

service

After using my Python alarm system which had been purchased elsewhere, I took my car to Pacific Audio as the alarm had developed a problem. They removed the alarm, returned it to the manufacturer for repair, and reinstalled it, without charging me for their labor. I had previously purchased two other alarm systems from them for different cars, as well as an alarm siren and an auto stereo, and had received prompt se... view morervice and assistance over the years. I hope others will, as well.

hspivak / 4/15/2011

Horrible Customer Service / Won`t stand behind warrenty

I purchased a JVC unit last year. I was able to track down my install receipt but was told that was not my receipt even though that was what I got from them ""Art`s"" name was on it the price and what was installed and it was on their form IE Pacific Audio. I was told by ""Art"" that no way it had the price on it and would not work.

The service there stinks they have an attitude that they are not there to he... view morelp and are rude to customers. I only spent 547$ on the JVC and Speakers. That is not much to them but it is enough to me.

So if you are looking for Rude, indifferent treatment by a company that won`t stand behind their products or installation please go there.

Higg / 3/3/2011

wow bad bad service

DO NOT USE THIS PLACE or EVEN COME NEAR. My DVD felt off in from there installation in 3 months. I`d bought it back and they said its not their installation. They refuse to recognize their hand written receipt.

TeeHuynh / 2/4/2011