Stereo Town / Castro Valley, California

Rating: ★★★

Automobile Parts & Supplies, Automobile Radios & Stereo Systems, Consumer Electronics

Address: 4050 Alder Ave, Castro-Valley

Postal code: 94536

Phone: (510) 744-1212

Great people, great products, great prices!

CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Reviews:

WELL STEREO TOWN MANGMENT ARE THE BEST, DO GOOD JOB AND TAKE RESPONSIBILITY FOR EVERYTHINS

well i would like to respond to the person that tried to have a back up camera installed in his or her car
well we are a group of car dealers in fremont that we carry a lot of gmc trucks and german cars that we alway take it to stereo town to get a back up camera integrate to the factory units and we never had a problems so i dont know what happen to you car but as we knows the manger are very nice guy that always... view more like to take care of problems fast and even if they did a problem they will always fix it.
well i went to mention very important note that there is no one perfect as we are a dealers sometime we do mistakes but if costumers are not patient ,that will cause a problems . So again stereo town good people they perform good service and they always take responsibility for any problem they will have
thank you very much and i will be sending more cars for the integrations for our vehicals and more tints job god bless you guys
thank again (fremont dealers group) wish you the best

fremontcardealer / 2/28/2009

Don`t get close to this place!!

I went to this place JUST to have installed a backup camera for my truck, so the guys tell me that I needed a module, bought it from them the same day, they got the wrong model 2 times and wasted my time 3 days. So this guys open up my factory GPS unit to install the so call module and ended up messing my screen, it goes blank or acts up all the time.

The ""MANAGER"" is the worst I have ever encounter in this... view more type of business, they gave me a partial refund, no backup camera and a messed up GPS unit. Get more feedback from this place, pay a little more somewhere else, this guys don`t take responsibility for any issues that might come up.

NoGPSanymore / 2/26/2009

Avoid this place

they do not know what they are doing when it comes to alarm, they are cheap, but you`ll get what you pay for. When you`re there ask the worker in the shop if he know anything about car, and he will not know. Took my bro`s car to go get his alarm installed, we payed an extra 50 bucks to get it done nicely and on time, and guess what happen, while working on the car, the guys were going from place to place and doing ... view moresomething else. After they were done with the car, the car started having trouble, the engine wont start anymore and they`re blaming it on my brother, that`s how they handle their customer. from a rating of 5 i give them a zero.

fyaj / 4/15/2008

stereo town owner

While it is impossible to please EVERY customer that walks through our doors, we pride ourselves on making `Our Goal to always please our customers`, just as simple as that. We have been in business for over nine years a have a Large and Loyal customer base, who purchase from us and refer customers to us on a daily basis. We work hard to offer the Most competitive pricing in the Bay Area on all our equipment while ma... view moreking Customer Satisfaction our #1 priority and Goal. We are a VERY Busy shop and work on anywhere between a dozen - to three dozen cars a day & offer a lifetime warranty on all the work we perform. This may mean that there will be times that it might take a few hours to complete a job or it might take only 25mins to complete depending on the type of job. When that is the case we ALWAYS offer to make an installation appointment for a later date that we GUARANRTEE to honor. We encourage ALL of our customers to do their homework and make us their last stop because we WILL NOT BE UNDERSOLD BY ANY OF OUR COMPETITORS! If you find a lower price than what we have quoted you online PLEASE do not assume that you are being ripped off, the internet does not dictate market pricing and you have NO guarantee that what you buy on the internet is new or has warranty. WE WILL BEAT THE PRICING OF ANY `AUTHORIZED RETAILER` period & that includes ALL authorized online retailers! If you wish to get a labor quote over the phone, we do our best to give as accurate a quote as possible- we only ask that you give an honest and accurate description of the product you wish to have installed ESPECIALLY if the item is a `used` `mangled` alarm that the Big Three retailers refused to offer you service on and we happen to be the shop that is tyring to help you (and would never be welcomed in our shop - we have respect for, and service ALL ethnicities without being prejudice)! Thank You Fremont and Bay Area for giving us the opportunity to serve you!!!

stereotown / 3/27/2008

New Management is Ignorant, Careless And Very Unprofessional!!!!

My brother took my car there to have the viper alarm installed, they kept giving him the run around. They told him that my car would be ready at 3:30 but when he arrived they hadn`t even begun to work on my car. They told me brother to come back at 7:00, just as my brother was arriving, he and my brother in law noticed that one of the employees had locked my keys in the car and instead of calling a locksmith or towin... view moreg company (someone who could actually open my car) the idiot working on my car decided to take a wire to my car (my opinion - I really believe that this idiot hoped to open the car before my brother arrived but he was S.O.L!) - in his attempt to open my car he scratched my paint job, damaged my weather stripper and interior and another part to the door! I honestly believe that if my brother wouldn`t have caught them in action and if the moron would have succeeded to open my door using his wire (the IDIOT!) would have probably not said anything and if we would have mentioned that damage he would have probably tried to say that the damage was already there! Anyhow after the damage was already made to my car a locksmith was finally contacted - who actually had the common sense to use the proper tools to open my door. Now they are giving me the run around (supposedly trying to accomodate me for the damage) and there excuse and I quote ""Accidents do happen"" - This place is the worse place to go to, they are very rude, unprofessional and even under NEW Management they have BAD service!!!!

theymessedupmycar / 3/21/2008

Owner does the work that he performs

so my fellow motorists-if is an alarm or stereo you need --this guys deal are good-I have the alarm that I needed and very happy with the service.

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esojsa / 4/26/2007