Honda Of Santa Monica / Calabasas, California

Rating: ★★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 1720 Santa Monica Blvd, Calabasas

Postal code: 90404

Phone: (310) 264-4900

Reviews:

The Worst Dealership!

Very bad customer service. Sales rep was very helpful, but that`s about it. Once you get to the upper management level, just get up a leave. I`ve bought and leased many cars before, this experience was the worst.
If you do end up getting a car from them, make sure you calculate and check all the numbers during financing. They add thing that were not mentioned during the deal.
Don`t waste your time; just go to ... view moreanother Honda dealership

lili14 / 7/18/2011

Poor Customer Service

I was supposed to see a car on Tuesday and was asked to postpone till Thursday because of ""car repairs"" that had to be made. I made it very clear that i had a long drive to come see the car so I didn`t want an appointment unless the car would be available. I was promised a 6:45pm appointment for Thursday to see the vehicle. We had constant correspondence and I was very impressed until I arrived at my appointment to... view more find the car had sold that morning and no one bothered to call me. I made an 18 mile drive in traffic only to find out the car wasn`t there. I guess they figured I`d come in and settle for something else. In my opinion this is horrible customer service, and even though I was ready to make a purchase at Honda, I left and went to a dealership down the street. I won`t give my business to people who don`t care.

Alsquared / 7/14/2011

FRAUDULENT INSPECTIONS!

LADIES BEWARE FRAUDULENT INSPECTIONS WHEN GOING TO THESE GUYS! My wife just came back from one where they said the brake fluid is dangerously low...IT WAS ALMOST TOPPED OFF! They evaluated the rear brakes had only 1.8 millimeters of pad left and wanted $160 to replace them. Upon visual expection THE PADS HAD AT LEAST FOUR TIMES THAT!

DO NOT GO THERE! THEY TAKE ADVANTAGE OF YOUR FEAR!

justhelping2 / 6/23/2011

My hats off the him and the others

Like the rest of your staff with whom I had any interaction, Tyron Godwin. Was very courteous and professional. He took the time to adequately explain all the details of this sale and ""tolerated"" the million and one questions that I had. My hats off the him and the others with whom I had interation.

Vistone87 / 2/23/2011

Service was excellent.

Service was excellent.

jacksandvill / 2/23/2011

Richard was fabulous

Service was great. Richard was fabulous so much help.

ElzaP / 2/16/2011

Bobby made our day very joyful and easy

Bobby made our day very joyful and easy we love the choice that we have made, it?ˆ™s the first time that we are going home with a HONDA and because of bobbys info, input and kindness we are planing to stay with HONDA for a very very long time.

dianntep / 2/16/2011

Your staff is excellent

Your staff is excellent and handle your business well. Extremely proffessional manager.

GuestCA2010 / 2/11/2011

I highly recommend

I highly recommend Honda Santa Monica Service Center!

Valley Quail / 2/9/2011

Thank you for accommodating us

Thank you for accommodating us after hous and explaining the vehicle`s features & pricing options very thoroughly.

merylvient / 2/9/2011