The Best Guys / Bay Point, California

Rating: ★★★★

Automobile Parts & Supplies, Automobile Radios & Stereo Systems, Window Tinting

Address: 3493 Clayton Rd, Bay-Point

Postal code: 94519

Phone: (925) 356-6909

3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Reviews:

worst tint ever

drop off my car it takes 5 hours after seeing the tent job the man who did my tent try to get me out as fast as possible laughed at him told him I need to speak to a manager the manager was in disbelief of seeing my tent apologizing more than 10 times he told me the man was stressed because the main tint man is on vacation bubbles are everywhere as well as wedge marks. after inspecting I was so mad I had to inspect l... view moreike a real inspector open my doors and noticed the soapy streaks rolling down my doors note both inside and outside the car I have a brand new 2013 month old car and was totally disrespected by this company told me that they gave me a discount being that the tent was 250 bucks after discount it was 240 he told me tax of 250 would come out to 280 which is a lie nine percent of 250 bucks is not $30 more. finally agreed to leave it for a week and a half in this the bubbles do not disappear we would have to do something about it. after inspecting it the next day in the Sun I was even more mad about the bubbles had a lot of great references to this company but after this 10 jobs I will never go there again

billyjoe.bristol / 9/19/2013

My friend told me about the Be...

My friend told me about the Best Guys, so I went to check them out. I wanted my windows tinted, they fit me in that day. They displayed a lot of options and were very helpful. About 1.5 hr later my car looked amazing. The staff was very nice and would highly recommend them.

Hjean / 12/6/2011

Excellent Service

I had an XM radio that was not working properly to Best Guys and had them trouble shoot the system. They had it working perfectly in less than an hour after I walked in to the shop, including cleaning up the very sloppy installation done by Best Buy. They will be getting my business from now on.

EOD_Guy / 12/29/2009

The place to go for car stereo in the East Bay

It is hard to find a business these days where the owner is there taking care of you and cares that you are satisfied. I went in without an appointment and after a consult they had the unit installed in my Eurovan in 30 mins. This the way I imagine business was conducted 50 years ago when most businesses were family owned. The young installers really know their business. Would highly recommend.

jwkaren / 11/16/2009

Tinting on my Cadillac

I recently got a window tinting done on my cadillac. The first trip was good. I brought the car home and found some imperfections in the rear windows and took the car back. They happily redid the tint and I took the car home again - only to find the same imperfections.

When I took it back again I spoke to Doug and he was extremely nice and helpful. He was happy to do it over again, but the tinter said that... view more the problem was with my window, not the tint. I guess the window on my car is shaped differently than other cars which makes tinting more difficult. I asked Doug to watch over the tinter and the third time the tint came out FLAWLESS.

I`m very happy with these guys and I will definitely be taking my business back again. You can`t put a price on their brand of customer service, and the work they do is excellent too.

Figo7 / 9/12/2009

GREAT WORK, FUN PEOPLE

I had a car alarm and window tinting done on my 2008 honda accord. Both came with a lifetime warranty for no extra charge. I waited around, both jobs took three hours total, while I was waiting I talked to the people who worked their. Every one was really nice and the time went by quick. My car came out great, every thing went as planned.

kim silvia / 9/10/2009

Professional car service at a good price

I took my 1982 benz in for a window tint removal. The price was right, and the window is now 100% tint free, with all the original defroster lines intact; next to impossible to do for an old car. The price I paid was $8 less than what they quoted me over the phone, and the work they did was perfect. I would not hesitate to recommend them.

dantheman67 / 9/2/2009

Expert Window Tinting!

The Best Guys were very helpful in helping me decide the correct tint for my car, completed the work on time & the results were perfect! They mentioned that the tint might ""bubble"" during the drying process but it never did! I will be taking my next car back to the Best Guys!!

TSimo / 7/14/2009

THE TRUTH IS NEEDED

My name is David Fuger I am the co owner of our family owned business with my son Doug and wife Pam. I am distressed because I am sure that our competitors are posting negative reviews about our business. If in fact any of the reviews are valid they are invited to see myself or my son Doug for absolute satisfaction of any problems. We have been doing business for 22 years and have only had two complaints in that time... view more with the LOCAL BUSINESS BUREAU both were resolved. We have built our reputation with absolute satisfaction as out goal, the owners are available to discuss your needs and problems if any arise. Thank you for choosing our small family owned business, your patronage is really appreciated by the employees and owners at THEBESTGUYS.

DAVIDFUGER / 9/23/2008

most proffesional shop in the bay area

I have read the negative reviews about the best guys and I dont believe that they are true. I used to be an employee at the best guys and I know that they pride themselves on customer service. I was just in there on Saturday and I witnessed an employee volunteer to stay late so that that they could do a job for a customer that needed a stereo for the weekend, even though they had a full scheduel, they even gave the ... view morecustomer a ride home so that they didnt have to wait at the shop. It is this can do attitude that keeps them busy, even though the economy is bad rite now. Their work is impecible and their equipment is state of the art. Doug and Dave are the best bosses that I have ever had, and they would do whatever it takes to make a customer happy. I believe that these negative reviews are fraudulant and probobally perpetrated by less proffesional shops that are lacking businuss. I live in the area and everyone that I know does businuss with the best guys, because the quality of work and customer service is second to none. Please do not listen to these negative reviews, rather ask someone for yourself, chances are that you know someone who shops there. And I assure you that they will have nothing but good things to say about them. Thank you for taking the time to read this, and have a good time with your expierence at the best guys.

jimdugle356 / 9/22/2008