Rating: ★★★★
66 years in Business
New Car Dealers, Used Car Dealers
Address: 28332 Camino Capistrano, Atwood
Postal code: 92677
Phone: (949) 335-7615
Skip the parts replacers, come to the Specialists!
Our business philosophy is to listen? and? understand? your problem.? Check out your vehicle for FREE with a fluid check, computer scan, and test drive and if possible transmission pan inspection (which takes 3-4 hours).? You? don`t? need? an? appointment? you? can? drop? it? off? anytime.? Once we determine the problem we? provide your options: a repair or rebuild or your unit or a used or remanufactured unit.?
We always explain every step of the way.? We give you a best and worst case scenario and pricing so you can decide. We answer all of your questions.? Our shop is open, so you can stop in anytime and check in on your vehicle - and look at what we are doing and why.
? We provide brochures and flyers to explain the process and our website has complete information.? We don`t sell you something you don`t need.? We are not warranty watchers.? We live in this community and our reputation is extremely important to us.? We? treat our customer`s right and ask them to spread the word about us.? Highest reviews anywhere!
Educating? our? customers? is? our? top? priority.? ? Transmissions? have? over? 800? parts.? ? Make? sure? you? are? working? with? a? Transmission? Specialist.? ? Let? us? know? how? we? can? help? you? call? anytime 858-679-8000.?
Categories:
New Car Dealers, Used Car Dealers
Services/Product offered:
Sales
Open hours:
Mon - Fri 7:30 am - 8:00 pmSat 9:00 am - 6:00 pmSun 10:00 am - 5:00 pm
Brands:
Cadillac, Fleet, GMC, Hyundai
Reviews:
We purchased a pre-owned car from Allen Cadillac, GMC, Hyundai . Overall a very positive sales experience from a team that does everything possible to make sure a customer leaves satisfied with the experience.
Short story is that if you want to work with a responsive, low pressure, straight forward, customer-focused group of people, this is the place to visit.
Here are the details. We saw a car online that wa... view mores of interest to us. Because we live out of town decided to give contact the dealership to learn more. The internet sales manager, Cameron Allen, was extremely helpful. He was professional and polite and responded to our inquiry promptly, and gave us very honest answers to our questions.
When I called him on the phone to ask if the car looked as new as it did in the photos, he took the time to walk out look it over and come back with an assessment of it. Other dealers I spoke with simply gave me some line about the high standards of their pre-owned inventory.
We drove from Northern San Diego county to Laguna Niguel to see the car. Cameron met us and all that we were told about the quality of the car was true. Because we had interest in the car he introduced us to one of their sales people, Mark Willey. His sales style was low pressure, credible and honest. We test drove the car and went home to think about it and compare it to others we were considering. During the week a few questions came up about the car. Mark understood that my work week was busy and although he had my mobile phone number responded to my questions by e-mail (as requested). He was extremely responsive and here to help. No pressure, not hassle, just out to see if he can help a person find a car that works for them. The negotiation process was done mostly by e-mail and was basically painless. Unlike other dealerships we had contacted, there was no desire to play games or use hardball negotiation tactics.
When it came time to close the transaction he made sure that all of details of the transaction were addressed including a very minor cosmetic repair were done to our satisfaction.
Spodic / 1/13/2013
Spodic / 1/13/2013
Nice to start and stick with the best
Nice to start and stick with the best possible deal. Made the deal over the phone and went down to pick it up that evening. Very satisfied.
JohnCynthiaP797 / 5/26/2012
Best Car Buying Experience Ever
Purchased a new Hyundai Genesis 4.6 (yes, they sell those also) two days ago. Received a referral for Rocket (aka Rod Foster) at Allen from a friend so called and we cut right to the chase - year, model, engine, color - it helped that I did my homework first. Went down for the test drive and then Rocket came in with my price. Done deal on the spot. Courteous, professional, no pressure. The final paperwork was ex... view moreactly as we discussed - no ups, no extras (sorry Earl Schieb), no surprises.
When I told Rocket this was the best car buying experience ever, he said ""It`s not rocket science"" and he`s right. This is the way buying a car should be. Thank you Rocket!
FMaas / 9/29/2010
Great Experience at Allen
Bought a new Yukon from Allen. They were polite and professional. The best part is they werent pushy. The salesman printed up a sheet that showed me what i was paying for the car. tax. license. etc. When i was signing all the paperwork they explained everything to me. I knew exactly what i was signing. I woulod recommend Allen to all my friends. Thanks !!!!!!
jclark8969 / 9/22/2010
Best Buying Experience Ever!
Great selection of Cadillac`s. Low pressure and had a family feel in my buying process. I will be coming back in the future to purchase my next vehicle. Keep up the great work!
Jim Jr / 2/9/2010
Great place to buy a car!
Buying a new car here was the best decision! My dad has been promising my mom a new Cadillac for over a decade and he finally made good on his promise. I helped my dad find a dealer close to home and sent him a link to the website. He called the internet guy, Jim who helped him pick out a CTS online and explained all the features. By the time my folks got to the dealership the car was right out front and ready for... view more my mom to take it for a test drive. My parents were both treated like royalty and did not have to haggle to get a good price. It was a great experience for them and my mom is absolutely thrilled. Thanks guys!!
Wsolberg / 1/18/2010
Bought a Certified Used Car
Bought a great Certified Cadillac CTS here. I have always loved the new look of the CTS but cannot afford a new one. And after this car won Motor Trend Car of the Year for 2009, I knew I really had to have one. So anyways I live in Irvine and found a great deal on a Certified Used CTS. So I printed out the vehicle listing page from the Allen website....took it into the dealer...and got that exact car I wanted for... view more a good price. The sales people were straight forward and did not try to up sell me on anything. And the car even came with a nice used car warranty. I would highly recommend checking out the website for a new or used cadillac.
Thomasr / 1/18/2010
Highest prices in OC
The car salesmen here must be graduates from 1970`s car sales school. Their tactics and style is just so greasy it has to be seen to be believed.
Dirtbiker / 9/31/2009
Dishonest
I have to agree with the other reviewers that they seem nice and polite, but when you get there, all the salespeople are dishonest. My daughter and I had a horrible experience with the salespeople lying to us, to the point we had to consult an attorney. So please, be careful and do not choose this dealership.
Ear2009 / 4/24/2009
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