North Hollywood Auto Repair / Arleta, California

Rating: ★★★

Auto Repair & Service, Used Car Dealers, Automobile Parts & Supplies

Address: 5451 Tujunga Ave, Arleta

Postal code: 91601

Phone: (818) 769-2334

E-mail: jack@northhollywoodauto.com

Had a bad starter. Took it in about 11AM and had the car by about 3:00PM. Later checked the price and it was in line with industry standards. Jack was professional and courteous. I trust these guys to make an accurate diagnosis and not try to sell you something you don`t need. Probably not the least expensive shop in town but can you trust the least expensive. They are AAA recommended and their mechanics ACS ap... view moreproved. I like Deed`s Automotive in Burbank or Honcura in Glendale but they were to busy to fix my car on Saturday and this place gave me good service at a reasonable price and got the job done on a Saturday in 4 hours.

GuyFDuff / 11/27/2012

DONT EVER GO THERE, they dont know nothing about cars, i know cars but dont have tools to fix or lift, so i went there and they only trying to over charge ppl that look like they dont understand cars, please dont go there and u save your car and $, and i sow him try to steal my iphone , but he sow me at the last moment, do yourself a fever dont go there!!!!!!!!!!!!!!!!!!! they not pro` at all.

adam1769 / 5/22/2012

One day we went to ralph and they had special on steak , good looking , nice and juicy, $7.95 per pound so we bought about 2 pound . Friday me and the girlfriend took the steak and went to Tony Romas we order some wine and when the waitress comeby to take our order I put the steak on the table and ask her to cook it well done , next thing you know we were escorted out by manager and the waitress. What a dumb people t... view morehey are , so I told the girlfriend we would take our steak elsewhere. The moral of my story is not everybody willing to the job like the guy with the brake job wants to do, I am sure there are places do that kind of work , but who will stand behind the job when something goes wrong , Is he willing to pay labor again to get the job done right ?

maxswhp / 7/8/2011

I called to get a pricing on break pad installation. I told the guy on the phone that I bought break pads for my car and I would like them to be installed. The guy frankly and rudely told me, ""I will pass on this one. I supply the parts and the service. I don`t use other people`s labor."" Oh well, the guy is stupid. I will take my money elsewhere.

QWilson / 6/9/2011

I`ve been going to North Hollywood Auto Repair for over 20 years. I`ve never found a better place to get my car serviced. I`ve tried a lot of other repair shops, but none of them compare with the service I receive at North Hollwood Auto Repair. I`ve recomended them to many friends and will continue to go there.

sulling1 / 6/23/2010

I`ve read a few of the negative revewis on here and I have to say that, as a customer for a long while, and one who has reccommended friends, I have never been dissappointed with the service I`ve received.

We all know that when it comes to car repair, its not typically good news or something that you`ve budgeted for and easy to get frusterated. The staff here wont waste your time or money on unneeded repairs, ... view morethey take the time to listen to how and what you use the vehicle for. They keep you informed on whats going on. You may find cheaper service elsewhere, however the labor, customer service and parts used here are relaible. I couldn`t ask for anything better than that. I`ve recommended many people to come here who are also satisfied with the service they`ve received.

alisas11 / 5/32/2010

This place is outstanding. The customer service is great and they take the time to evaluate your car to your personal use. I have never had a problem with them trying to get money out of me or push me to repair something not needed. They will be up front and help you as well as they can. Everything is done in a timely manner and is done to perfection. As long as I take my car there periodically for oil changes a... view morend check-ups I am very confident that my car will last me as long as I need it to.

hockey4life0525 / 5/31/2010

I really wanted this place to be the place for me to service my car but I feel taken advantage of by these guys! Bottom line, you can do better in the neighborhood and they know nothing about Volkswagons, BMW`s or German engineering period! Take your car to someone who specializes in these areas if you want service. This guy will call out to other experts to be coached on servicing your car! Save time, energy and... view more resources and go elsewhere regardless of the AAA recommendation.

grdmist / 10/13/2009

Called and talked to someone with a simple question: a price quote on a common part. Guy was condescending and rude. Who knows, maybe they do quality work, but respect is a major factor in my book when doing business.

psanders1983 / 6/12/2009

I was given a recommendation by a friend to Karen Valenti?ˆ™s North Hollywood Discount Mufflers and Brakes mechanic shop. I had taken my car to Karen Valenti twice before and received reasonable service. On my third visit I was astonished by the decline in customer service and client value. I had phoned Karen 1 week in advance to book my car in for an engine light issue that needed attention in order to pass a smog ... view moretest. I agreed to pay for one of her rental cars while she worked on my car. Four days later I found myself having to make phone calls to her shop in order to find out what was going on. I discovered that my car was still sitting outside in a car park without being looked at. When I confronted her about why it had taken her 4 days to get to my car, she became defensive and snapped that she had told me that they would service my car ?ˆ?when they could get to it.?ˆ? I told her ?ˆ?as a student in a recession, there is no way that I would agree to pay for a rental car for 4 days while my car sat in a car park.?ˆ? She angrily retorted that it was my error and then went on to rudely accuse me of having her rental car for more than 4 days. I double checked my information to verify this and discovered that I had actually rented her car for LESS than 4 days. Despite Karen being ?ˆ?in the wrong?ˆ™ regarding all of the above mentioned issues, she still had the audacity to be rude and obnoxious to me as I left her office. All I can say is: take your business to a reputable mechanic who values your business. Sadly, this woman gives female business owners a very bad name.

ChrisStone / 5/24/2009

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