Del Grande Dealer Group / Alviso, California

Rating: ★★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 4250 Stevens Creek Blvd, Alviso

Postal code: 95129

Phone: (866) 595-6470

ALL WORK GUARANTEED

Large inventory of new & used auto glass-Mobile service, insurance welcome, cars & trucks, power window repair, installation available, and same day service - HOURS: Mon-Sat 8:30am - 5:30pm

Categories:

New Car Dealers, Used Car Dealers, Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers, Auto Repair & Service

Payment:

amex, discover, master card, visa

Open hours:

Mon - Sat 9:00 am - 9:00 pmSun 11:00 am - 8:00 pm

Extra phones:

(408) 984-2026(408) 553-6300

Reviews:

Proactive Service

I first visited Steven Creeks Mazda because my Mazda 3 was showing a WARNING light... Mrs Duvall (Krista) took care of me; she was very professional: fast and easy. I was in and out within 15 minutes with a loan car. The next day I picked up my car - fixed and washed. Mrs. Duvall noticed my dashboard was cracked so she told me she will order a new dashboard...THAT`S BEING PROACTIVE! I requested a RX-8 for a loan car ... view morebut Mazda doesn`t offer RX-8 for loaners; She asked if I would like a Maita...:-)))) Thanks to Mrs Duvall I will be buying my 3rd Mazda from Steven Creeks :)))

LongTroung / 11/19/2008

Great Customer Service

I get the best customer service at Mazda Steven`s Creek. Each rep, especially Tim, is very fair, honest and accomodating. I am so glad I bought my car here.

juliefranke / 11/17/2008

Knowledgeable Salespeople

I just purchased my 2009 mazda 3 on wednesday sept.24. Jason was my sales person and I was very pleased with his product knowledge and his professionalism. He helped me find a great car and im really excited to drive my mazda.

MarkAllen4811 / 11/13/2008

Stellar Staff

The service was STELLAR, as usual. The team at Oaktree Mazda are wonderful and I always feel as if I`m getting special treatment. The best part is that everyone gets special treatment. Customer service is the best! Thank you!

nicole729 / 11/13/2008

Great Service!!

Kristina Duvall has helped me a number of times when servicing my car. She always does a great job of working with me to make sure I`m aware of everything that`s going on with my car as well as remembering me to make my trips more personable.

Arianathomas / 11/13/2008

Oaktree Mazda San Jose Ca

I purchase a new Miata there and had a really great experience. I had a price in mind and really stuck to it. We did the whole back and forth let me talk to my Manager. Overall I was happy with the dealeership and salesperson

sandyq123 / 9/30/2008

Oaktree Mazda an easy place to buy a car

Oaktree Mazda,San Jose My car buying experience at Oaktree went very well overall. When I arrived at the dealership that sense of uneasiness went away in part because of the salespeople. When I was a kid my parents used to take me car shopping and most of the salespeople worked at the dealership next door. So when I reminded my Salesperson of that they gave me a little better treatment. I purchased the car that w... view moreas on ad and felt like they really took care of me. The deal went through with few problems and they did a great job showing me all the options. I had visited the dealership next door and wasn`t pleased. I think in my experience its sometimes the salespeople that made the difference and the more seasoned salespeople know what I wanted and made it happen.

SuzzieQ123 / 9/27/2008

Oaktree Mazda San Jose Ca

Oaktree Mazda San Jose,Ca I purchase a Car here and the deal was Ok . The first thing I did was bring in a legit deal from the Internet. They matched it with no problems. Next I needed some payments I could afford and the salesperson told me they just send it to a bunch of Credit Unions and let them fight it out. They came back with a great rate and everything worked out. The only thing I didn`t like was they didn`... view moret want my old car as it had 280k miles. They told me to donate it which is Ok . I mean I don`t buy a lot of cars but they seemed Ok and I`m happy.

MarkAnejo / 9/27/2008

Friendly and Knowledgable

I bought my Mazda3 at Oak Tree Mazda in late 2005 and I`ve been taking it back to the dealer for service ever since. I`ve always gotten great customer support back from them. They take the time to explain their service recommendations, and they don`t use the expected high-pressure tactics to get you to spend more on maintenance than you planned for. A couple of times I`ve said `no` or `I`ll wait on that` and the serv... view moreice reps have always dropped the issue.

The service I get there is just much better than what I received from other auto repair shops I`ve visited with my previous car (a Ford). That`s why I keep going back.

drav408 / 8/8/2008

Competitive prices with awesome customer service!

Although I like to do my research before trying a new business, my vehicle was in desperate need of service. So I decided to try Oak Tree Mazda mostly because of the convenient location. I was greeted promptly by the service staff. My service advisor (Kristina) was very professional and very friendly. We reviewed my vehicles history and then she made the appropriate recommendations. Then I was shuttled to work... view more by a very nice man named Brad. I was kept informed throughout the day and my vehicle was completed 2 hours early! When I picked the vehicle up I was once again impressed by the courtesy and professionalism of the Oak Tree service staff. I have been driving for 30-years and this is by far the best experience I have ever had at a dealership. Kudo`s to Oak Tree Mazda!

Aubreyc1 / 8/8/2008