Ford Of Montebello / Alhambra, California

Rating: ★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 2747 Via Campo, Alhambra

Postal code: 90640

Phone: (323) 838-6920

WE COME TO YOU!!

We repair plastic, Metal and Fiber Glass bumpers. We can Repair it and Match it to your Color. For a fast Estimate Email or Text a picture. We Also Do PAINT LESS DENT REMOVAL. FRAME WORKS. WE DO ALIGNMENT!!.. DENT, DINGS, CREASES AND SCRATCH DAMAGE. FREE ESTIMATES!!

Reviews:

Very bad service!!!!!!!!!

Ford of montebello should not even be in business, they have the worst customer service in parts and in the service department.The people in the parts department never give customers the right parts the first time,and never even give you at least a smile after you spend your money on all of their over priced auto parts. The service advisers never answer the phones when you want to find out if your car is ready, and a... view morelso my car always gets scratched.

nighttrain69 / 10/28/2009

BETTER THAN EXPECTED

I PURCHASED MY ESCAPE FEB 2009 AND SALES STAFF TREATED ME WITH RESPECT. WHEN I NEED MY VEHICLE TO BE SERVICED MIGUEL GONZALEZ IS MY #1 ADVISOR, ALWAYS VERY HAPPY AND HE TREATS ME AND I AM SURE EVERYONE ELSE THE SAME LIKE I AM SPECIAL AND I WONT EVER TAKE MY VEHICLE ANY WHERE ELSE FORD OF MONTEBELLO IS FOR ME.

ZACEPO / 10/21/2009

Very unprofessional

I had one of the worst customer service experience from this dealership. I called Friday evening for a car and after price and other details, i was promised by dealer to hold/reserve my car to pick up on sunday since it was more than 200 miles drive for me. On saturday evening, when i called to check what i needed to bring for paperwork, i was told that the car has been sold to someone else that morning. They said th... view moreat reserve/hold has no meaning and whoever comes with cash fast, gets the car. I was not even notified and felt cheated and the sales rep/managers were rude and highly unprofessional (i even heard them laughing on the phone over the matter)

Stay away from this dealer!!

kitkat97 / 9/16/2009

Great experience all around

I purchased two vehicles from Ford of Montebello at the same time and received a great deal and the service I was given could`nt have been any better. My sales person Melvin Barrientos, was very knowledgeable, additionally, he goes to school full-time and sales cars part time and made me feel like he wasnt like other salesman who just want to make as much money from you and get you out of there, he spoke with my kids... view more politely and inform them about school decisions(he`s going to school to be a conselor) which I thought was very unique. Overall the sales experience was great compared to my other purchases. The finance was were you just have to be careful, however, if you are looking at this website. I`m sure you are aware.

Erlinda / 5/32/2009

EXCEPTIONAL BEST EXPERIANCE EVER!!!

THE FORD OF MONTEBELLO STAFF WAS SO FRIENDLY AND HELPFULL. I WAS A FIRST TIME BUYER WITH OK CREDIT, THE SALES DEPARTMENT LISTENED TO ME, AND WERE ABLE TO GET ME INTO THE CAR OF MY DREAMS. I GOT MY BRAND NEW EXPEDITION EDDIE BAUER WITH 0% APR AND $1000.00 REBATE. I RECOMMEND FORD OF MONTEBELLO TO ALL MY FRIENDS .I WAS IN AND OUT IN ABOUT ONE HOUR GREAT SERVICE ALL THE WAY..

silvisweets / 5/6/2009

My personal experience

I purchase a used suv from Ford of Montebello 3 months ago. My transaction was fairly simple I (a woman) went in there with my two kids who were welcomed and invited into the kiddie room while I negotiated the terms of the deal. They stayed within my budget. I didn`t feel like I was being taken advantage of because I am female, I educated myself on the terms of the contract & going price of the Suv. I did deal with ... view moresome pleasant sales works that when I call still remember me. Rudy ( my salesman) has been a pleasure to deal with. He is young, experianced , and very motivated. I walked out with a very well equipped SUV including a dvd player, 6 cd player, alarm system, & some other extras included in the original price stated on the internet. I believe I got a good deal , or maybe they just wanted me out because my kids were running around crazy : )

MaggieMay / 3/15/2009

Every chance I GET!

Dishonorable Sales Staff!! I went to Ford of Montebello negotiated the price of a car, went in the next day and they jacked up the price $1000.The sales manger said that it was illegal for them to sell the car for less than the advertised price! Even though all ""HIS"" agents were telling us not to worry they can work with the sticker. Why All the LIES???? Knowing full well that my son needed the car for school and w... view moreork, We were over a barrel. a day that should have been a joyous day was anything but. I felt like my family and I were prison violated by this car dealer. I will never give the FORD of Montebello a chance to ""Violate"" anyone else I come in contact with. I GOT violated at FORD of MONTEBELLO will the slogan I use from now until the end of days. If you go to FORD of MONTEBELLO, Please BEWARE!! Another disrespected customer (Who will shop elsewhere
from know on) Thanks

everychanceIget / 11/4/2008

I recommend asking for Melvin Internet Manager

Quick, easy, convenient. Going through the internet department made buying my car, satisfying. Melvin was honest and gave me all the information needed over the phone so I can come in and finish quickly.

edgar24 / 5/23/2008

Dishonorable! Be ashamed!

Dishonorable Sales Staff!!!!!! I went to FOM negotiated the price of a car, went in the next day and they jacked up the price $1ooo.Thesales manger said that it was illegal for them to sell the car for less than the advertised price! Even though all "HIS" agents were telling us not to worry they can work with the sticker. Why All the LIES???? Knowing full well that my son needed the car for school and work, We were o... view morever a barrel. a day that should have been a joyous day was anything but. I felt like my family and I were raped by this car dealer. I will never give the FORD of MONTEBELLO a chance to "Violate" anyone else I come in contact with. I GOT S****D at FORD of MONTEBELLO will the slogan I use from know until the end of days. If you go to FORD of MONTEBELLO, Please BEWARE!! Another disrespected customer (Who will shop puente Hills Auto Center from know on) Thx.

michael666 / 3/9/2008

Poor Customer Service

I will not mention specifics and/or incidents but I do not have enough fingers to count how many issues my family and I have had at this place. Not only do I have to bring my new vehicle for service but they have no explantion on why their vehicles are breaking down weeks after their purchase. My radio doesnt work, the radiator, tires, seats not coming down. The list goes on and on.
I have been to this dealership... view more several times. The service dept. is great besides that everyone there is so unpleasant. I have purchased not 1 but 2 vehicles there. I also send my brother as a referal and he purchased his car there. Well never again. I wont mention names but they are pushy. Sales people usually are, BUT... I received calls from them all the time. And when I would return their calls and the receptionist connected me with who I asked for several employees would answer their phone with ""WHO`S THIS""... When I would mention to them that I was returning their call. They would say ""So what do you want?"" . I have complained to the managers and sadly they had the same attitude. I know that once you purchase your car you are out. But if they where at least be pleasant. I will never purchase from them or referal anyone else.

misslidz2u / 8/21/2007