Hr Auto Repair and Sale / Woodland Hills, California
Rating: ★★★
3 years in Business
Auto Repair & Service
Address: 17301 Saticoy St, Woodland-Hills
Postal code: 91325
Phone: (818) 774-0802
E-mail: powerho2@yahoo.com
NICE cars from $1995
BMW Service and Repair ZF transmisson Specialist
Categories:
Auto Repair & Service
Payment:
amex, discover, master card, visa
Services/Product offered:
Neighborhoods:
North Valley
Open hours:
Mon - Fri 8:00 am - 6:00 pmSat 8:00 am - 1:00 pmSun Closed
Amenities:
Associations:
Reviews:
If ?¬all good stories begin with ??It was a dark, stormy night??, you will probably not like this one. After all, it was actually a very pleasant, serene evening on a remote coffee plantation in Panama, where my wife and I were vacationing a year ago. This is where I heard about the owner?s 1963 Mercedes Convertible. He had left the car in a friend?s garage when he left the US over ten years ago and since then it had mo... view morestly been hibernating unattended. After our vacation was over, it took me six months to convince Randy that selling the car to me was the right thing to do.
At that time, I still owned a 1967 Mercedes Coupe. That car needed a lot of fine-tuning, and I never quite understood why it drove so sluggish. Over time, I came to the realization that the older and simpler a car really is, the fewer people nowadays still know how to work on it. One day, though, I drove by HR AUTO on Saticoy Street and noticed quite a few vintage Mercedes parked in front of the shop. Not the over the top-pretentious kind, but classic Benz nonetheless. My curiosity was peaked, and when I found the time to stop by and chat with one of the owners/mechanics, Roupen patiently answered all my questions and showed me the small shop. He has been working on (primarily) Mercedes since 1974, when he was learning to be a mechanic in Lebanon. Roupen knows these vintage cars inside out. After all, he started to work on them when they were not Classics but regular vehicles in everyday use. Since then, he built up extensive in depth knowledge, combined with a true passion for vintage Benz. If you are interested, he will gladly provide some tutoring on the difference between the return valve of a 1967 carburetor compared to the W111 1969 export model. At the same time, he and his partner Hratch Ourichian will gladly and expertly work on any modern vehicle as well.
Going back to my ?67, though: I had previously paid Mr. German Super Mechanic $ 1000 for minor repairs and tune-ups, but the car was still running poorly. It took Roupen only a few minutes to diagnose that the throttle linkage had been installed incorrectly in the past, which explained the painful sluggishness of my ride. He charged me $ 60 for his fix, which were the best $ 60 I ever spent. In addition, he also made another repair to the worn out transmission mount (which the other guy also had overlooked). Wow! Gone was the sluggishness, and the ride comfort was dramatically improved as well.
So based on all that, it was a no-brainer to take the convertible back to them. Their work on this current love affair of set me back thousands and thousands of dollars. A LOT more than I had anticipated, however, of course Roupen?s kid deserves to go to Harvard law school and I guess I just paid for that. Am I happy that I had to spend so much money? No. Do I feel they earned their money and delivered quality work? Very much so! Also, who would have thought that Mercedes in 1963 had the audacity to sell a luxury vehicle without power steering? Yet, these guys managed to locate a complete vintage system, which they expertly rebuilt and then retrofitted to my car.
Should you decide to give them a try, don?t expect people that look like Hollywood actors, wearing spotless, starched lab coats. Their current shop rate is $ 80/hour and based on my experience this is money well spent. These guys are honest, reasonable, friendly - and just amazingly good at what they do.
Lastly, a word of caution, though: A year ago, when I first stepped into their office to settle a bill, I noticed a rifle leaning against the wall behind the desk. ??BB gun??? I asked somewhat perplexed. ??No, is old World War 2 rifle??, Roupen replied in accented English, ??but we only use when we have problems with customers??. Up to this day I don?t know if he was joking. But don?t worry. The thing is long gone. I think they are now using a baseball bat instead.
frankluluke / 7/6/2013
Awesome Absolutely the best A+...
Awesome Absolutely the best A+++++
mick / 11/31/2011
The best mechanics ever
It`s about time to have to have such a great auto repair shop. I took my car and got 3 different estimates including one from HR Auto. Their price was the best and most importantly they delivered everything they said they would. My car drives like a brand new one. Both guys there are very friendly and their customer service skills are outstanding. Thank you HR Auto.
Tamaratt / 1/25/2011