Rating: ★★★
30 years in Business
Auto Repair & Service, Automobile Parts & Supplies, Window Tinting
Address: 4704 Van Nuys Blvd, Winnetka
Postal code: 91403
Phone: (818) 906-8468
Performance Plus
Welcome to the premier auto repair shop in Orange County. Alex`s Auto is known for their unparalleled service and experience in the industry of luxury automobiles. We are committed to our clients, ensuring customer satisfaction, trustworthy service, and quality parts. We specialize in a wide range of automobiles including but not limited to German, Italian, British and Japanese cars. We are strategically located right next to John Wayne Airport where we provide you with drop off and pick up service to the airport while repairing your automobile. Call us today to schedule your auto repair or service, we understand the importance of your vehicle and guarantee client satisfaction! OUR MISSION For over 30 years our business has been based on three main principals; trust, relationships, and customer satisfaction. Our priority is to provide the best service and quality parts with a reasonable price to ensure our customers leave satisfied and stay loyal.
Categories:
Window Tinting, Industrial Equipment & Supplies, Glass Coating & Tinting, Glass Coating & Tinting Materials, Automobile Parts & Supplies, Auto Repair & Service, Windshield Repair, Automobile Accessories, Glass-Auto, Plate, Window, Etc
Payment:
master card, visa, amex, debit
Services/Product offered:
* Window Tinting and Glass Coating for Auto, Residential, Commercial
* Anti-Graffiti Film
* UV Shield
* Frosted
* Reflective
* Decorative and Black-outs Films Available
BRAND
High Performance and High Quality Brands Manufactured By:
* 3M
* Suntek
* Llumar
* Madico
* SunGuard
* All the material used is backed by strong manufacturer`s warranty.
Neighborhoods:
South Valley
Open hours:
Sunday By Appointment
Reviews:
Hamid and the crew are the mos...
Hamid and the crew are the most friendly car people I have ever done business with. Seriously, most auto accessory shops are..well, gruff. Not this guy, not his staff.
The cost of the tint was super low from the jump--I really wasn`t expecting them to give me such a bargain--it was the lowest quote of everyone I called. Ironically, it was also the best done I have ever seen, and took less than an hour for all ... view more4 side windows and the rear. It was well worth the drive on the 101 during the afternoon rush hour, the work was TOP NOTCH. Their reputation of being the best in the valley is earned, and now I know why all of those famous people on the wall (and there are a LOT of famous people on the wall) brought their cars to this little shop in the valley.
ricorodriquezcollins / 8/28/2012
Do not go here- horrible customer service, extremely rude
I have never, ever been treated so rudely before at this place. Horrible customer service! I actually left Sunshield in tears because Hamid, the owner, basically told me to f*** off. I would rate this place zero stars if I could.
Here`s the background story. I took my brand new BMW 135i to get the windows tinted and selected a 35% tint all around- this should look fairly light on the car. My car was worked on for ... view more40-45 minutes, and when they said it was done I was surprised. A good tint job usually takes at least 1 hour and 30 mins. When I went out to see my car, I could see that they had cut corners. There were water streaks in the tint and bubbles, and the hadn`t cleaned my (leather) doors and instead let the water, spray solution, and glue drip onto my doors. Now the leather is stil discolored because whatever they sprayed on it dried it out.
This isn`t the worst part yet. The whole time while I was at Sunshield I felt like cattle at the airport- they just herd you around. Hamid (the shady owner) has his wife schedule the appointments really close together so they are basically running an assembly line business. This place is definitely quantity instead of quality, as I found out. For the price of $125, you can`t beat it. However, you do get what you pay for especially with automotive services. For this price, you get Madico`s charcool (spelling?) tint, which has an unfortunate green color to it. It doesn`t look classy at all.
After the tint was done, I looked closely at my car and realized that it was much darker than 35% should be. I even left the car parked all day in the sun (it`s normally garaged) to see if the tint would dry lighter- no luck. My boyfriend then calls Hamid and asks why the tint is so dark, and all he does is argue with him! The wife then fires back that she has ""cameras that show the guys installing 35% tint on my car"" and all this other bull****. I was shocked that the owner was being so argumentative with me, instead of trying to remedy the situation.
Because Hamid had already argued with us about the tint percentage, we went to another shop with a tint meter. A tint meter is a MACHINE that measures the amount of light that comes through the windows- you cannot argue with a machine. Low and behold, my tint measures 25%, which is 10% darker than what i asked for (and also illegal). By now I`m really mad because Hamid basically lied to me said he was installing 35% on my car. So, we go back to Sunshield 3 days later and tell him that the tint is way too dark at 25%. Hamid starts yelling at us and arguing that the manufacturer said it was 35%, blah blah blah. He even told my boyfriend that he would bet him $100 that the tint on my car was 35%. What the hell?!! Who does that to a customer? Why would we want to give you more money after you already f***** up my car the first time?! Unbelievable.
At this point I just start crying because I can`t believe how rude Hamid is treating us. What he should of done was offered to remove the tint for free and refunded my money, but nooooo. Instead, I had to call my credit card company and dispute the charge. I`m still waiting for the money to be refunded. Sunshield is a shady business and I wish I had never gone there- what a waste of time, money, and gas (it`s in the valley).
If you do decided to go here, pay with your credit card so you can dispute the charge. Don`t buy their $125 tint job, because they will leave your car with dirty doors and greenish tint that is much darker than what it is supposed to be. How can you argue with a tint meter that says the tint is 25%, when I asked for 35%? Remember that their display board where you can choose which tint you want is not representative of the tint you will get- especially the ""high quality"" one that is in the middle of the board. If you want 35%, I say choose 50% so your tint isn`t too dark.
emfurukawa / 5/3/2011
Best Tint Shop in Los Angeles
This place has been in business for 27 years and there is a wall of well known of celebrities who have gone to this place which really shows that it is high quality.The owner Hamid is very respectful and professional and his team does a great and efficient job.I had my old tint taken off (since I wanted it darker) and a new tint put on on all my windows and only took 45 minutes.I have a lifetime guarantee on it and t... view morehe price is very reasonable.Go on yelp and you`ll see hundred of great reviews for this place.
Hosni / 2/10/2011
Best tint shop around
I have been a client of Hamid for over 12 years. I will only trust him to tint my cars. He is knowledgeable, fair and professional. No problems with any of my cars.As a matter of fact, I have referred friends and family there. And we have all been happy repeat customers.
Why have your car tinted any where else?
kathy r / 9/21/2009
Will never go there again!!!!!!!!
I took my car there the tint was done so badly, the cornors started to peel. I was told he would not fix it.
Hamid admitted they always have problems with my car, and often get complaints about it. I was given a refund, and told warrentys were not honored on saturday. Can you imagine that?
My uncle works for the better business beureu. He messed with tthe wrong guy. If i showed you a picture you wouldnt... view more believe the work they do.
Instead of fixing it, he told me he won`t, he said they do too many cars for him to worry about one car having a problem.
Nice way to do business.
shesha / 6/20/2009
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