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Keyes Lexus / Winnetka, California

Rating: ★★★★
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 5905 Van Nuys Blvd, Winnetka
Postal code: 91401
Phone: (800) 245-2731
E-mail: eislam@keyeslexus.com

At Keyes Lexus we specialize in new and used Lexus cars and sport-utility vehicles; we want to make sure you get the very best deal!

At Keyes Lexus we specialize in new and used Lexus cars and sport-utility vehicles; we want to make sure you get the very best deal!

Categories:
Automobile Parts & Supplies, New Car Dealers, Used Car Dealers, Automobile Racing & Sports Cars, Auto Repair & Service
Payment:
amex, atm, check, diners club, discover, master card, visa
Neighborhoods:
South Valley
Open hours:
Mon - Fri 8:30 am - 9:00 pmSat 8:00 am - 8:00 pmSun 10:00 am - 7:00 pm
Brands:
Toyota, Yokohama

Reviews:

They are very receptive group of sales people. They agreed on the amount of discount, but sneak in a few hundred more into the final sale contract. That`s where most people dont pay attention thinking the deal is done. I would recommend run as far way from this dealership. they are not very professional at heart
deengineer / 9/11/2013

After going to several other dealerships in a hunt for the ultimate gas saver, we were left saddened that we couldn`t get approved even with excellent but newer credit (3 years of multiple trade lines). Reason being we had another car loan, and banks would approve us only with the trade in of our current car. Luckily the guys at toyota , John Yeghiayan & Ali Shayan toyota worked hard to... view more get us approved and numbers that we could work with. Kudos to Toyota financial as they are a behemoth of an institution, they are very forgiving when it comes to credit and will try hard to get you into a car. At the end of the deal John Yeghiayan & Ali Shayan not only got us into the Prius we wanted, but got us a fantastic deal. We are ever so pleased with Keyes Toyota of Van Nuys and will be doing more business with them in the future. If anyone is looking to a car do yourself a favor and call Ali Shayan / John Yeghiayan. 818-782-0122.
jona.ohana.1 / 3/8/2013

I called them on the phone. I knew what car I was looking for and was deciding between several colors. The guy said to come down. He said he had every color in stock. They DID not have every color in stock. He straight out lied to me. Waste of time. I did buy a car but not from them.
RSerrano / 1/15/2013

Don`t trust their service depa...
Don`t trust their service department. I bought my car here and have taken it here for service ever since. I liked the loaner cars and courtesy. But this time my service rep tried to pull a fast one...three times. I brought it in for normal maintenance and to check the rear suspension. I was told they would check it and let me know if it needed service. So I asked how much if we do the work. He said $575.00.... view more Then he printed the repair order and it had a request for an additional $800.00 worth of service I didnt ask for. He said sign here and we`ll get you your rental car. Good thing I noticed it, cause he sure didnt mention it. He apologized and said it must have been `recommended` last time I brought in the car. I made him take it off the order. Later that day, I get a call from the tech who says I need new shocks. How much I ask.? $1200.00. They were $575.00 EACH. I declined. When I picked up the car, the rep says no rush on the shocks mine were ok, but they would eventually need replacing. Watch your back. They cannot be trusted.
pam.aitchison.9 / 9/20/2012

My family has now purchase 5 c...
My family has now purchase 5 cars from Linda Barrera, she is truly a blessing. She is very patient, has a abundance of knowledge of the automobile industry really made it easy for to pick my dream car. I will always return to Linda she is a amazing professional. So, make sure you ask for Linda if you want a superb service and deals, you can tell her that you saw her recommendation from the Internet!
RowenaDew / 7/6/2012

Editorial review from Citysearch
I already have recommended. Great service. I loved the people there, they were great & so were there homemade cookies. They have great snack selection and customer service. Great service goes a long way.
jasonp1026308712 / 6/26/2012

Mr. Joe Chang was incredibly c...
Mr. Joe Chang was incredibly considerate and professional during the whole process. Our family greatly appreciated his time and services. Thank you.
HutsonBee / 6/21/2012

I feel completely taken care of at
I feel completely taken care of at Keyes Lexus. I have tried other Lexus dealerships and have been very disappointed in their customer care. I feel truly special at Keyes. Only because my service consultant is outstanding ""Bill Horvat""!
BabetH399 / 6/7/2012

I am a former TFS employee and...
I am a former TFS employee and it was very important to me that this be a straight, no gamesmanship experience for my parents. The sales mgr and two salesmen (Justin) and Sam) honored this.
JTaylor79 / 6/7/2012

It Was A Good Day For Me At Keyes Lexus
I started next door at Keys Toyota (a Prius) the salesperson was Clayton and he was outstanding. Toyota did not have the car with the color or options that I wanted. I told him that I might walk over to Keyes Lexus since I have a Lexus all ready & just take a look. Clayton called ahead for me and they were waiting at the door, Carole had the perfect car for me & I drove it home! It was a good day!
Asbury89 / 5/24/2012

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