Pauls Golden Hammer / Van Nuys, California

Rating: ★★★

27 years in Business

Auto Repair & Service, Automobile Body Repairing & Painting, Brake Repair

Address: 11101 Ventura Blvd, Van-Nuys

Postal code: 91604

Phone: (818) 766-5116

We Meet People By Accident... We Beat and Meet All Legitimate Estimates

Being in business for over 37 years, Paul`s Golden Hammer Auto Body and Paint specializes in major collision damage, known in body shop business as heavy hits and we also specialize in all your automotive needs from A-Z. All mechanical work, from air-conditioning to electrical systems is done in-house. We are a preferred repair facility for numerous insurance companies. Unlike most other auto repair facilities, Paul`s Golden Hammer Auto Body and Paint insists on client satisfaction for every car repaired.

Categories:

Automobile Body Repairing & Painting, Auto Repair & Service, Brake Repair, Windshield Repair, Glass-Auto, Plate, Window, Etc, Tire Dealers, Automobile Detailing

Payment:

amex, cash, master card, visa

Open hours:

Mon-Fri 8am-6pm; Sat 8am-12pm

Brands:

We service all makes and models

Extra phones:

(818) 766-5117(818) 766-0439

Reviews:

I am sure he is great at fixin...

It`s been four frustrating months since I said I couldn`t pay what Paul quoted me and tried to get my car back. I had an accident I thought insurance would pay for. After a few weeks, I found out they wouldn`t, and Paul (my boss` friend) agreed to hang onto my car until I came up with the money. He never mentioned anything about storage fees whatsoever. I called him with updates periodically for a few months. I ha... view mored half of the money and offered him to pay the rest on installment. He said no--fair enough, that`s his prerogative. Well then I lost my job. I called him immediately and told him the situation, that I wouldn`t be able to afford the repair anytime soon and I should take the car back so it`s not using up his space anymore. He REFUSED TO RELEASE MY CAR TO ME unless I paid over $10,000 in storage fees we never agreed to on a $3,100 repair job he knew I couldn`t afford! Talk about bad business! I filed a complaint with the Bureau of Automotive Repair. Paul admitted everything to the field officer, but they don`t have jurisdiction to do anything. They just try to mediate it for you. It`s all in the officer`s official report, though. The officer explained to him that he had to let my car go, and he still refused. While the investigation was still ongoing, Paul all of a sudden began unauthorized repair work. Remember, this is after I told him in no uncertain terms that I couldn`t afford the repairs and wanted my car back. Then, he TRIED TO PUT MY CAR UP FOR LIEN SALE and didn`t even send a certified letter as the rules require. Thankfully I got the notice in time to oppose it by mail and showed up just in case he tried to go through with it. I made sure he didn`t. Now I am in the position of having to sue him or wait for him to sue me. He`s a sweet guy, and I`ve seen that side of him before, but in my experience he has been highly unethical in his business practices. There is no way on this planet that I would have entrusted my car to him for one day if I knew what kind of scam he was pulling.

CAV3AT3MPT0R / 10/28/2012

Honest quality repair

if you have a full restoration or just an auto accident Paul with bring it back like new!

Sociable / 12/10/2009