Lenny Dykstra`s Car Wash & Auto Repair / Val Verde, California

Rating: ★

Auto Repair & Service, Car Wash, Automobile Detailing

Address: 1144 E Los Angeles Ave, Val-Verde

Postal code: 93065

Phone: (805) 581-9300

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Reviews:

After years of patronizing loc...

After years of patronizing local businesses, I have NEVER written a bad review about any business, especially in our town. Unfortunately, the need to do so is rightfully warranted today. The old LDykstra Carwash in Simi Valley was purchased by the previous owner of the First Street Carwash. Not only had I gone there for years, but the owner`s children and mine attended the same schools many, many years ago. I b... view moreaby my car, and wash it more myself, since the economy took a down turn. However, one afternoon in early October, I took it to the newly remodeled LDykstra Carwash with an introductory coupon offer they advertised. The event is one I will regret, and I will never patronize any carwash in Simi Valley ever again. To make a long story short, the newly remodeled facility, ripped-off the lower panel below the driver door that spands from the left front tire to the rear tire. The panel was then destroyed in the machinery, and could not be reattached to my vehicle. The owner stated, "It was obviously lose, and blew-off as it went thru the wash/drying process". His response was totally unexceptable. It was obvious, my vehicle was in pristine condition prior to bringing it to the facility, and that their machinery had damaged my car. He said, he would review the seventy-five cameras they have on the site, to locate where the damage ocurred, and he would call me back with the outcome. Two weeks later I phoned, and my call was never returned. I then sent a letter, wanting to know where things stood on repairs to my vehicle? No response was ever received. I even offered in my letter, that I had a friend in the auto industry, who was able to get the replacement parts at a discounted rate. It could save him a substantial amount of money. I was not looking to sue his business, and only wanted my car returned back to it`s original condition. Two months have passed, and I have decided to pay for the repairs myself. I was a good customer, but will never do business with this location, or any other car wash again. As a result of his actions, he has damaged other businesses. Believe it when the signs state, "This location is not responsible for damages to your vehicle", and decide if it`s worth going?

simivalleyres / 11/30/2012