Pacific Tint & Sunroof / Santa Maria, California

Rating: ★

Auto Repair & Service, Automobile Parts & Supplies, Window Tinting

Address: 103 W Chapel St, Santa-Maria

Postal code: 93458

Phone: (805) 922-4838

THE Destination for Ford and Used Car Shoppers around Red Bluff, Redding CA and Chico CA

Corning Ford - Mercury is an automobile dealership that offers new and pre-owned vehicles for clients. The dealership s new Ford models include the Explorer, Edge, Escape and Mustang, as well as new Mercury models include the Milan and Mariner. It provides pre-owned vehicles from several makes, such as Jeep, Mazda, Toyota, Subaru and Lincoln. Corning Ford - Mercury also offers financing options through various certified lenders. The dealership operates service and parts departments, as well as provides promotional opportunities. In addition, it deals in cars, trucks, vans and sport utility vehicles. Corning Ford - Mercury is accredited by the Better Business Bureau.

Reviews:

I had brought three of my other cars here in the past and had been very happy with the service. The most recent one was done in 2007 and to this day still look great and the service at the time was amazing. So when I bought a weekend car and I wanted to get my car tinted I of course was going to go back. Big mistake.... I called a week ahead of my appointment to make my appointment for 1pm and am told it will be $... view more150 to tint my car. I brought my car down arrived at 12:45pm to drop my car off.This is when things started to go downhill; first, the young man behind the counter told me that the quote was actually for $160, easy enough fix when I told him that wasn`t what i was told on the phone. I than handed him a coupon for tinting which they took and i paid for my tint. Leave their business at 12:55pm. At 2:30 pm I get a call saying that they misquoted the coupon and it would actually be $25 more expensive than I already paid and that if I didn`t agree to pay the increase when I came for the car that they would not tint it. I went ahead against my better judgment and agreed to pay the increase because it still wasn`t a bad price. The gentleman on the phone than told me that he was about to finish the truck he was working on and would be starting on my car immediately afterwards. This is no 1.5 hours after I had dropped my car off and they still hadn`t started it. 4pm rolls around and I`ve not heard anything from them about my car, so i give them a call to see when its going to be done because I have to be back at work at 5pm to teach a class and after 4:45 I wont be able to get over there to get my car and be back in time for work. I call them up and a lady answers the phone, I ask her about my car. She doesn`t know who I am and can`t remember my car. I repeat the car and my name and she than remembers which one and tells me that they haven`t even started on it yet. I tell them my situation about work and how i had an appointment for 1pm and I wont be back in town for another week. Her response to me at this point was "Oh well I guess we just didn`t get to it today. You can just bring it in another time." Now mind you I`ve already paid for the tint and agreed to pay more. I had an appointment a week ahead of time and brought my car in early so that it would be there for them to start promptly at 1pm. Its not 4pm and they`ve still not touched it. I drive over to pick up my car and my refund. They are working on cars that came in after me, I asked them why I botherd to make an appointment if they weren`t going to honor it. They just told me "oh well, we are just behind." Behind on cars that came in after me? I get my refund and tell them I`ll take my business elsewhere. Let this be a warning to others, this used to be a reputable business. But apparently its not anymore. I will be taking my business to another shop. Lost a long time customer.

jrdowning / 6/7/2013